Quality & Maintenance Supervisor

Job Description

Job Description

The Quality & Maintenance Supervisor is responsible for overseeing field quality, maintenance performance, safety compliance, client satisfaction, warranty management, and post-installation operations throughout Southern California. This hands-on leadership role focuses on ensuring projects and maintenance operations meet Pierre Landscape's standards for quality, safety, productivity, and customer service. The Quality & Maintenance Supervisor works closely with Project Managers, Foremen, crews, clients, and Quality & Maintenance administrative staff to identify issues, implement solutions, improve field performance, and support long-term maintenance success.

 

Key Responsibilities:

Quality Assurance & Field Inspections

· Conduct daily field inspections of maintenance and construction projects.

· Evaluate landscape quality, irrigation performance, and contract compliance.

· Document findings and develop corrective action plans.

· Ensure company standards and client expectations are consistently met.

Plant Health & Arboriculture Oversight

· Assess plant material, trees, turf, and irrigation systems.

· Diagnose plant health issues, pest concerns, and irrigation deficiencies.

· Recommend corrective actions and long-term solutions.

· Support tree care assessments and coordinate specialty services when needed.

Safety & Compliance

· Promote and enforce company safety policies and OSHA requirements.

· Conduct jobsite safety observations and field audits.

· Coach crews on safe work practices and hazard prevention.

· Support incident investigations and corrective actions when necessary.

Training & Development

· Train Foremen and field crews on horticultural best practices.

· Provide instruction on irrigation troubleshooting, pruning standards, and plant care

· Support onboarding and field development initiatives.

· Reinforce company quality expectations and operating procedures.

Warranty & Maintenance Support

· Manage warranty-related inspections and corrective work.

· Coordinate responses to plant health, irrigation, and landscape deficiencies.

· Track warranty issues through resolution.

· Support project turnover and maintenance transition activities.

Operational Support

· Conduct job walks with clients, Project Managers, and field leadership.

· Monitor production performance and identify improvement opportunities.

· Maintain inspection reports, quality documentation, and operational records.

· Assist with process improvement initiatives across departments.

Qualifications

· Strong horticultural and landscape maintenance experience.

· Supervisory or leadership experience within commercial landscaping.

· Bilingual English/Spanish required.

· Knowledge of irrigation systems, plant health, pruning, and landscape maintenance best practices.

· Strong communication, leadership, and organizational skills.

· Valid California Driver's License with acceptable driving record.

Preferred Qualifications

· ISA Certified Arborist.

· Tree Risk Assessment Qualification (TRAQ).

· Landscape industry certifications or related education.

· Experience conducting employee training and field coaching.

 

Fair Chance & EEO Notice

Pierre Landscape is a Fair Chance employer. Qualified applicants with arrest or conviction records will be considered in compliance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

This role requires a criminal background check due to job duties involving:

Access to private and public work locations, including sensitive areas Operation of vehicles, machinery, tools, or hazardous materials Responsibility for client property, equipment, or secured work areas All applicants will receive an individualized assessment of their conviction history before any employment decision is made.

Pierre Landscape provides equal employment opportunities and does not discriminate based on race, color, religion, sex, national origin, age, disability, genetics, or any protected status under applicable laws.