Logistics Management Specialist

Duties

Monitor Key Performance Indicators (KPIs) and logistics metrics to identify adverse trends, recommending and coordinating corrective actions to ensure robust Defense Logistics Agency logistics support for Whole of Government (WoG) Partners.

Analyze DLA and WoG Partner logistics plans to align capabilities with customer needs, preparing leadership for critical decisions on resource allocation and support priorities.

Serve as the primary liaison for WoG Partners, managing regular progress updates, briefing on DLA capabilities, and fostering professional relationships to reconcile issues and ensure mutual understanding.

Act as a customer advocate within DLA, performing in-depth analysis to resolve complex support issues and recommending policy or procedural changes to enhance DLA-wide effectiveness.

Monitor WoG Partner readiness indicators and strategic needs, providing DLA leadership with detailed insights on performance metrics, contingency requirements, and budgetary trends.

Plan and participate in meetings with OSD, DLA, and other federal agencies to exchange information, resolve conflicting views on major issues, and ensure unified logistics support efforts.

Provide essential staff training and support while offering direct feedback on the evolving Customer Relationship Management (CRM) program to improve its effectiveness.