Director of Social Services

Director of Social Services

Position Overview
The Director of Social Services oversees all social services and case management operations, ensuring high-quality, compliant service delivery.

Key Responsibilities

-Manage and oversee all social service and case management functions

-Ensure compliance with DHS/OTDA contracts, policies, and reporting requirements

-Supervise and support LMSW/MSW staff; provide training and professional development

-Monitor quality assurance, chart reviews, and DHS CARES documentation

-Demonstrated sensitivity and experience with and/or knowledge of homelessness within disenfranchised communities including individuals who identify as lesbian, gay, bisexual, transgender, queer, and/or HIV-affected, the elderly and individuals with substance abuse and/or mental health issues.

-Maintain relationships with funders and external stakeholders

-Prepare and submit accurate, timely reports

-Represent the program and assume Program Director duties as needed

Qualifications

-Licensed Clinical Social Worker (LCSW) required

-Minimum 3 years of supervisory experience in homeless services

-Knowledge of DHS/OTDA regulations and CARES reporting

-Strong leadership, communication, and documentation skills

-Experience working with diverse and underserved populations

-Bilingual (Mandarin or Spanish) preferred

-Proficiency in Microsoft Office

Benefits:
We offer eligible employees competitive pay and access to a range of benefits and support programs based on assignment type, schedule, length of employment, and eligibility requirements, including medical, dental, vision, prescription coverage, short-term disability, 401(k), employee assistance, childcare assistance, discounts, paid holidays, and longevity bonuses. Depending on the benefit, cost may be paid by the Company, the employee, or shared between both.


EOE:
We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.

#HCN