Service Coordinator

Service CoordinatorHave you ever wondered how seamless project coordination drives the success of major fiber and coax construction initiatives? As a Service Coordinator at Spectrum, you will play a pivotal role in keeping residential and commercial site surveys and construction projects on track and on schedule. Your attention to detail and proactive communication will ensure projects move forward smoothly, directly impacting Spectrum's ability to deliver reliable services.ResponsibilitiesHow You'll Make an ImpactCoordinate and track site surveys and construction project status for residential and commercial fiber and coax installationsSupport the permitting process by serving as a subject matter expert and maintaining accurate reporting for permitsSchedule and monitor construction referrals to ensure timely completionRespond to, route, and track requests and updates related to construction projectsMaintain construction management tools with current project statuses and notesMonitor and report on required pole transfer activitiesAdhere to applicable local, state and federal regulations and Spectrum policiesWorking ConditionsOffice environment24x7, fast paced environmentQualificationsWhat You'll Bring to SpectrumRequired QualificationsEducationHigh School Diploma or equivalent work experienceContinuing education coursework in project administration or equivalent experienceExperience2+ years demonstrated communication skills2+ years project coordination experienceExperience with computer programs such as Microsoft Office and other industry-related softwareSkillsAbility to read, write, speak and understand EnglishAbility to analyze and interpret dataAbility to work independentlyAbility to handle multiple projects and tasks within established timelinesAbility to interpret instructions in written, oral, diagram or schedule formAbility to make decisions and solve problems under pressureAbility to prioritize and organize effectivelyAbility to reach with hands and arms, bend, talk, hear and use a computerProficient with office equipment including computer, telephone, copier, fax, calculator and staplerKnowledge of Spectrum products and servicesPreferred QualificationsEducationIndustry and vendor specific certifications and training (NCTI, SCTE, BCT/E)