Insurance Claims Specialist

Job Description

Job Description

Insurance Specialist

Location: Richland, WA
Job Type: Direct Hire
Schedule: Monday-Friday, 8:00 A.M. - 4:00 P.M. (In-Person)
Hours: Part-Time to Start
Pay: $20.00-$25.00 per hour, depending on experience

Grow Your Career with a Supportive Healthcare Team

We are seeking a detail-oriented and customer-focused Insurance Specialist to join our growing healthcare team in Richland, WA. This is a direct hire opportunity with a stable and established employer, offering long-term career growth and development.

This position will begin on a part-time schedule , with the potential to transition into a full-time opportunity for a strong-performing candidate who demonstrates reliability, initiative, and a commitment to excellence.

Whether you're an experienced Insurance Specialist or have healthcare administrative experience and are looking to grow your career, we'd love to hear from you.

We're seeking someone who enjoys helping others, stays organized in a fast-paced environment, and takes pride in delivering exceptional service to patients and healthcare providers.

Bilingual candidates are preferred but not required.

Key Responsibilities

• Verify patient insurance eligibility, benefits, and coverage information
• Obtain and track prior authorizations for healthcare services
• Review insurance requirements and communicate necessary information to patients and clinical staff
• Follow up with insurance carriers regarding authorization status, coverage questions, and claims-related issues
• Obtain referrals when required by insurance plans
• Maintain accurate documentation of insurance information, authorizations, and communications
• Monitor pending authorizations and proactively prevent delays in patient care
• Communicate patient financial responsibilities and coverage limitations when appropriate
• Collaborate with clinical, administrative, and billing teams to resolve insurance-related concerns
• Maintain HIPAA compliance and patient confidentiality
• Assist with additional administrative and insurance-related duties as needed

QualificationsRequired

• Previous experience in medical insurance, healthcare administration, patient services, or a medical office environment
• Experience with insurance verification, benefits investigation, and prior authorizations
• Excellent attention to detail and organizational skills
• Strong verbal and written communication abilities
• Comfort communicating with patients, providers, and insurance carriers by phone
• Ability to manage multiple priorities while maintaining accuracy
• Proficiency with computers and the ability to learn new systems and software

Preferred

• Knowledge of Medicare, Medicaid, and commercial insurance plans
• Experience with claims follow-up, referrals, and reimbursement processes
• Experience in specialty healthcare or durable medical equipment environments
• Bilingual (English/Spanish preferred), but not required

What We're Looking For

The ideal candidate is someone who:

• Takes pride in accuracy and exceptional customer service
• Is dependable, proactive, and follows through on commitments
• Maintains a positive and professional attitude
• Works well independently while contributing to a collaborative team environment
• Understands the important role insurance coordination plays in supporting quality patient care
• Is interested in growing with an organization long term

Why Join Us?

• Direct hire opportunity with long-term career potential
• Part-time schedule to start with the opportunity to move into a full-time role for a stellar candidate
• Stable and established healthcare organization
• Supportive and collaborative team culture
• Meaningful work that directly impacts patient care
• Consistent weekday schedule with no weekends
• Opportunity to develop new skills and build a rewarding healthcare career

• #CB #P1 #P2

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Please note: The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location, and job type. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

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