Medical Assistant

Monday-Friday, 8am -5pm

POSITION SUMMARY

To provide quality service to medical providers and patients in a customer service-oriented environment. The medical assistant is responsible for rooming patients after arrival for their scheduled appointments. Will assist the nursing staff and providers during examinations and assist with any notations in the charts. Will assist medical staff with other medical procedures when necessary and assist patients with medication issues. Clinical duties may include taking and recording vital signs and medical histories, preparing patients for examination, and administering medications as directed by provider.


ESSENTIAL FUNCTIONS

Essential Functions Statement(s)

Primary Functions:

• Obtains vitals and rooms patients for providers, documenting chief complaint, HPI, medical, surgical and social histories, and current medications
• Assists providers during exams and procedures as needed and performs tasks such as joint injections, and skin/tissue biopsies.
• Prepares and administers medications as directed by provider
• Explains treatment procedures, medications, diets, and physicians' instructions to patients
• Authorizes drug refills and provides prescription information to pharmacies
• Performs general office duties such as answering telephones, prioritizing phone messages, pharmacy calls, and phone triage.
• Scans and records information such as hospital documents, op reports and test results in medical records
• Cleans and stocks exam rooms, sterilizes instruments and disposes contaminated supplies
• Assists with clean up in the team room at end of day; secures PHI, locks all necessary cabinets; checks refrigerator temperatures; counts narcotics/controlled substances (if applicable)
• Reviews immunization history and inputs into data into RX Preceptor and VSAS systems
• Coordinates with designated staff to order medical, lab, or office supplies and equipment
• Participates in clinic process improvement activities and team meetings to ensure efficient operations
• Assists with covering other GI Medical Assistants' absences as needed
• Reliable attendance and punctuality
• Performing other duties as assigned

POSITION QUALIFICATIONS

Competency Statement(s)

• Communication, Oral - Ability to communicate effectively with others using the spoken word.
• Communication, Written - Ability to communicate in writing clearly and concisely.
• Confidentiality - Must maintain strictest confidentiality and comply with all HIPAA regulations and policies.
• Customer Oriented - Ability to take care of the customers' needs while following company procedures.
• Decision Making - Ability to make critical decisions while following company procedures.
• Detail Oriented - Ability to pay attention to the minute details of a project or task.
• Ethical - Ability to demonstrate conducts conforming to a set of values and accepted standards.
• Friendly - Ability to exhibit a cheerful demeanor toward others.
• Initiative - Ability to make decisions or take actions to solve a problem or reach a goal.
• Judgment - The ability to formulate a sound decision using the available information.
• Organized - Possessing the trait of being organized or following a systematic method of performing a task.
• Patience - Ability to act calmly under stress and strain, and of not being hasty or impetuous.
• Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
• Responsible - Ability to be held accountable or answerable for one's conduct.
• Self Motivated - Ability to be internally inspired to perform a task to the best of one's ability using his or her own drive or initiative.

Education: High School Graduate or General Education Degree (GED)


Experience:

• One or two years medical office experience preferred
• EHR experience preferred (we use eClinicalWorks
• Microsoft Office experience a plus
• Bi-lingual candidates strongly considered

SKILLS & ABILITIES

Skills:

• Skill in time management and prioritizing work
• Skill in utilizing computerized systems to gather data, analyze results, and make recommendations
• Skill in customer service and professionalism

Abilities:

• Ability to conduct oneself professionally as an example for other employees

• Ability to problem solve and make decisions related to medical assisting duties
• Ability to communicate effectively patients, coworkers, residents, physicians, and external partners
• Ability to collaborate with leadership to improve clinical care and operations
• Ability to work well as a team and independently
• Ability to wear Personal Protective Equipment (PPE) (uniforms, sterile gloves, closed toe shoes)
• Ability to be prompt and present during scheduled work hours