Member Service Representative

Job Description

Job Description

Are you passionate about fitness and helping others achieve their goals? Do you thrive in a supportive, team-first environment? Anytime Fitness Loudon is looking for a motivated, personable, member services specialist to join our team and make a real difference in the lives of our members.

Our Mission:

At Anytime Fitness, our mission is simple but powerful:
To provide excellent customer experience and service where our members feel welcomed and empowered to reach their fitness goals.

Why Join Us?:

• Certifications - We will pay for your certification or ongoing fitness education - seriously! Level up your skills with free ongoing education in cutting-edge training and nutrition strategies you can immediately apply to clients (and yourself).
• Flexible Scheduling - We understand work-life balance and offer flexible hours.
• Sales, Marketing, & Social Media Training Included - Get top-tier sales consulting and marketing coaching (at no cost) to develop top skill sets, rapid personal growth, and shine on social media like a pro.
• Fast-Track Pay Growth - Start with competitive pay and unlock faster earning potential than at most gyms, we reward your hustle and results, not just your hours.
• Growth Opportunities - This isn't just a job - it's a launchpad. Grow into leadership, management, specialized coaching roles, or even business development with a clear career path.
• Supportive Culture - Be part of a team that lives by our core values every day.

Our Core Values:

We operate by principles that drive our success:

• Team First.
• Invest in Relationships.
• Act with Purpose.
• Take Extreme Ownership.
• Do the Right Thing.
• Work Hard & Play Just as Hard.

Who we are looking for:

• We are looking for a GSD (get-sh*t-done) type of person who is customer-focused but also knows how to get the job done and be a leader for the rest of the company.
• Superb at handling details and working with people.
• Loyal & hardworking.
• Always follows through and never misses a deadline.
• So productive your last employer considered hiring two people to replace you after you left.
• Strong communicator with good computer skills.
• Comfortable in a fast-paced, small-biz environment where priorities can change quickly.
• Loves working with business owners.
• Able to “wear all hats”.
• If that sounds like you, don't hesitate to reach out!