Restaurant Server Assistant | Part-Time | The Ra Ra Room

Restaurant Server Assistant | Part-Time | The Ra Ra Room

We are searching for Restaurant Server Assistants to join our team at an Exclusive Members Only Club Fine Dining Restaurant known as The Ra Ra Room by Major Food Group and Oak View Group in downtown Phoenix. This fine dining concept is hiring experienced hospitality professionals with a strong work ethic to help set and maintain the highest standards of cuisine and professionalism. The Server Assistants will provide ultimate hospitality for guests in a fast-paced, high volume environment.

This role will pay an hourly rate of $12.00 and is tip eligible.

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

This position will remain open until October 30, 2026.

Responsibilities

• Assist in anticipating guests' needs and ensure that service meets/exceeds expectations to ensure a memorable and pleasant dining experience.
• Inspect dining room, table settings, chairs, floors, proper maintenance, cleanliness and safety
• Check tables throughout service times for Member satisfaction, and assist in resolving guest issues.
• Maintains knowledge of the menu and any special items being offered.
• Pre-buses tables and full buses tables when necessary during peak periods.
• Maintains availability to work during many peak periods.
• Maintains high responsiveness to customer desires and requests.
• Maintains a professional and clean appearance.
• Communicates with wait staff, bus persons, bartenders, supervisors, and kitchen staff in order to improve communication and coordination so that patrons may be impressed by their dining experience.
• Builds and maintains knowledge regarding bar offerings so that patron questions may be accurately answered

Qualifications

• 1-2 years of service experience working in a fast-paced, high volume environment preferred.
• Must have a High School Diploma, G.E.D. or related Food Service Job Experience.
• Must acquire and maintain a Food Handlers Card, Alcohol Awareness Certification, and other required compliance trainings.
• Ability to work in a team-oriented, fast-paced, event-driven environment.
• Ability to communicate with employees, co-workers, management staff and guest in a clear, business-like and respectful manner which focuses on generating a positive enthusiastic and cooperative work environment.
• Possesses and exhibits the drive to provide exceptional service.
• Must be able to stand/walk for extended periods.
• Must be able to bend, push, pull, and lift heavy objects.
• Proficient in computer skills including POS systems, Word and Excel.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.