Cookie Crew

Cookie Crew Position

Insomnia Cookies is one of the fastest growing, late-night, sweet indulgence companies in the country, and at the present time, we are actively interviewing Cookie Crew for our brand new Universal City Walk location! As a member of the Cookie Crew, you are the ultimate Insomniac. Not only are you the point person at the front of the store for interacting with our customers, but you also get to bake all of our awesome warm and delicious cookies as well!

Starting Pay Rate: $20.00/hr

Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!)

Paid vacation and sick time off

Pet insurance for your furry loved ones

Interactive training & mentorship

Job stability with a rapidly growing and reputable company

Achievable growth/promotion opportunities

You get to work in a fun, exciting team environment

Employee discount and FREE COOKIES with every shift!

Promptly greet guests entering the store and take their orders according to procedure

Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy

Give each customer a warm experience with a smile in person & over the phone

Bake our delicious cookies to perfection & a scoop of ice cream

Ensure fast, warm, and correct delivery orders are packaged and sent out

Handle cash and payments accurately and have no shortages or overages

Cleaning, sanitizing, and maintaining the bakery including other duties as assigned

At least 6 months of experience in a customer service focused role - preferred

Personable, genuine, outgoing demeanor

Customer service focused and a willingness to exceed guest expectations

Great communication, organizational and math skills

Must be able to lift up to 40 lb boxes of product

Must be 18 years or older to be employed

Must be able to work nights, weekends and holidays

Legally eligible to work in the United States