AWS Cloud Operations Engineer

Job Description AWS Cloud Operations L2 Engineer (Export Control Eligible) responsible for managing and supporting cloud infrastructure across AWS and Azure environments. This role focuses on ensuring secure, resilient, and scalable cloud services for the organization. Key Responsibilities Providing L2 support for cloud infrastructure components such as EC2, load balancers, IAM, VPC, S3, CloudFormation, and others. Leading the implementation and definition of Infrastructure as Code tools including CloudFormation, Chef, Jenkins, Terraform, and Git. Managing and configuring core IAM services, security groups, network ACLs, and access controls within the IT infrastructure. Configuring and validating backups, mount storage, and cybersecurity tools. Setting up and verifying logging and monitoring solutions, including CloudWatch and other monitoring tools. Managing load balancers, installing SSL certificates, and supporting authentication for secure application deployment. Ensuring secure and scalable cloud environments using AWS services and following best practices. Coordinating incident calls and cross‑team communication following ITIL practices. Technical Skills & Experience Strong experience with AWS services: Cloud Networking, Security, EC2, VPC, IAM, S3, SG/NLB/ALB, EKS/ECS, CloudWatch, Route 53. Advanced troubleshooting skills in Linux and Windows Server environments. Proficiency in scripting (Python, Bash) and automation tools. Hands‑on experience with AWS CloudFormation and other IaC tools. Experience with agent types such as Qualys, CrowdStrike, Splunk, New Relic, Chef, Prisma. Understanding of cloud networking, monitoring, and security concepts. Leadership & Communication Excellent communication and documentation skills. Experience leading incident calls, coordinating with multiple teams, and managing major incidents and escalations. 10+ years of infrastructure and/or cloud operations experience, with 5+ years of hands‑on AWS experience. Preferred Certifications AWS Certified Solutions Architect AWS Certified Security - Specialty ITIL Foundation Salary & Benefits Base Salary Range: $100,000 to $110,000 per annum. Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. Education Bachelor of Computer Science General Managerial Skills Experience leading technical operations in a 24x7 production support environment. Proven experience managing major incidents and escalations. #J-18808-Ljbffr Tata Consultancy Services