Banking Associate (30 Hours Weekly) - Englewood

Responsibilities Accurately complete everyday banking transactions on the teller line or platform while uncovering customer financial needs and educating on products, services and tools. Process customer transactions, open new accounts, and provide guidance on TD’s products and services to help customers reach their financial goals. Deliver end‑to‑end advice by building trust through educational content and tools, offering consultative support, and advocating proactive insights and recommendations. Utilize TD’s systems and tools to engage customers, acquire and deepen relationships, and attract, retain and grow the customer base. Connect with customers, provide financial advice, and deepen relationships through lead‑management activities, including creating and managing self‑generated leads, handling partner/retail referral leads, outbound calls, and SMS outreach. Manage wait times to meet with a Banker by scheduling, rescheduling or canceling client meetings in the lobby. Maintain compliance with internal controls, risk, and regulatory requirements, including the Bank Secrecy Act and Patriot Act. Participate in ongoing compliance training, audit requests, and maintain accurate records of action plans. Act as a brand champion, collaborate with team members, seek opportunities for improvement, and actively develop and enhance skills. Qualifications High school diploma or GED. Minimum one year of customer‑facing experience at any level (e.g., volunteering, education, military). Strong customer service skills and ability to work evenings, weekends, and holidays as scheduled. Teller experience preferred; required to complete Teller training and part1 of platform training upon hire. Strong organizational, communication, and problem‑solving skills; ability to schedule, prioritize, and meet deadlines independently or with a team. Sound judgment and decision‑making ability; proficient in Microsoft Office. Notary license preferred. Benefits Competitive base salary ranging from $23.75–$31.00USD, with variable compensation opportunities. Health, dental, vision and life insurance plans. Retirement savings and employer matching contributions. Paid time off, including Vacation, Flex PTO, and Holiday PTO. Employee discount program and TD banking benefits. Career development, training programs, and mentoring opportunities. Physical Requirements Daily responsibilities include sitting and standing frequently, walking, operating standard office equipment, and performing tasks such as lifting, bending, and rotating overhead occasionally. The role requires the ability to respond quickly to sounds and maintain common sense in handling standardized situations. Equal Opportunity Employment TD Bank is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status or any other characteristic protected under applicable law. For applicants with disabilities who require accommodations during the application process, please email TD Bank US Workplace Accommodations Program at View email address on click.appcast.io . #J-18808-Ljbffr