Practice Operations Lead

Align Chiropractic is a multi-doctor family wellness practice in West Chester, Ohio. We run on systems, we invest in the most advanced clinical technology in the area, and we hold a high standard for how every patient is cared for, from the first exam to their long-term wellness plan.

We are hiring a Clinical Operations Lead: a hands-on clinical role with shift leadership built in. You will run patient scans, imaging, and exams on the clinical floor, and you will be the person who makes sure our standard operating procedures are carried out on every shift by every seat. This is not an entry-level role. It is for someone who wants ownership, precision, and the trust to lead.

What You Will Own

• Run the clinical floor as the liaison between patients and doctors. You keep exam rooms, scans, imaging, and adjustments moving on time and in sequence.

• Collect Day 1 and progress exam data: vitals, thermal imaging (ThermPix), bilateral weight scale readings, and posture photography.

• Take new patient and re-exam X-rays on our in-office HD digital X-ray unit.

• Keep clinical documentation accurate and current in our EHR (ChiroHD), with zero rework.

• Own SOP execution during every shift. Our procedures are written down; your job is to make sure they actually happen, in every seat, every visit.

• Lead the pre-shift huddle, check that opening and closing duties are complete, and confirm each seat is set up before the first patient walks in.

• Spot when a step gets skipped or a process drifts, correct it in the moment, and bring patterns to leadership so the system gets fixed, not just the shift.

• Coach team members on the floor in real time, and model the standard you expect from others.

• Protect the doctors' adjusting rhythm by spotting bottlenecks before they happen.

What Makes You a Fit

• You have worked in a clinical, medical, or high-volume patient care setting. Chiropractic experience is a plus, not a requirement.

• You have led or trained others before, formally or informally. People naturally look to you when the pace picks up.

• You love systems. A written procedure is a promise to the patient, and you take keeping it seriously.

• You hold people to the standard with warmth. You can correct a teammate mid-shift and keep the room calm.

• You follow instructions precisely and completely. This role carries real clinical and legal responsibility.

• You are holistically minded. You believe health is more than the absence of symptoms, and you want to work somewhere that lives that out.

• You want a career track, not just a job. This seat has a defined growth path inside the practice.

Requirements

• Ohio Limited X-ray Machine Operator certification, or willingness to earn it. Align will sponsor certification after hire for the right candidate.

• Full-time availability across clinic hours, including weekly team meeting and training times.

• In person, on time, every time. This role leads from the floor.

What We Offer

• Paid time off

• Chiropractic care

• Sponsored X-ray certification

• Ongoing training on a structured 26-week development cycle

• A leadership seat on the floor with a defined growth path