Certified Medical Assistant

Certified Medical AssistantPeople are a company's greatest resource, which is why caring for employees and keeping them healthy is so important. Proactive MD offers a comprehensive health management solution that extends well beyond the clinic walls. Access to on-site physicians, full direct primary care services, and excellent client support are the hallmarks of our program. By engaging a workforce and offering them a personal relationship with a primary care physician, we can deliver measurably better outcomes, making people happier, healthier, and more productive while significantly lowering overall medical costs for employers. We put employees' health first because amazing care yields amazing results. We are the next generation of workplace health centers.The mission of the Certified Medical Assistant (CMA) is to support the health and wellness center's clinical and clerical operations. As directed by the provider and Clinical Operations Manager, the MA assists the provider and performs appropriate tests and procedures. The CMA is responsible for administrative tasks for the health and wellness center and may assist the Patient Advocate in employee/patient engagement and outreach.Clinical:Interviews patients and measures vital signs, such as pulse rate, temperature, blood pressure, weight, and height, BMI calculation, pulse oximeter and records information in the patient's electronic medical record.Performs clinical procedures including, but not limited to: injections, Electrocardiography (EKG), routine U/A, dipstick, capillary blood draw, Cholestech, Glucometer, and other medical tests and treatments under the direction of the provider. Proficient in spirometry venous labs draws, centrifugeDispense medications as directed by the physician.Proficient in the use and maintenance of Automated Eternal Defibrillator (AED)Prepares treatment rooms and patients for examinationCleans and sterilizes instruments as appropriateClerical:Performs administrative tasks, completes appropriate forms, and manages the front desk/check in of patientsAnswers phones/phone triage and scheduling appointmentsResponsible for compliance and regulatory reportingMaintain clinic and patient records and telephone encountersInventories and orders medical supplies, materials, and medicationsFollow up with center patients who miss appointmentsSchedule external appointments/referrals and make follow-up phone calls to patients regarding schedulingEnsure completion of all services ordered by the physician such that all reports, consult notes, and follow ups are in the chart for the physician to reviewUnder the direction of the Patient Advocate, periodically assists with engagement/outreach functionsRequired Knowledge, Skills, & Abilities:Required:High school diploma or equivalent (associate degree preferred)Active and unrevoked certification such as RMA, CCMA, CMA, NCMA, or NCRMA certificationCandidates who do not possess Medical Assistant Certification must obtain Certification within 6 months of employment and have graduated from an accredited Medical Assisting program and twelve months of direct clinical patient care experience in a healthcare setting.Current BLS certification through American Heart Association valid for at least 90 days after start dateKnowledge of Internet software, Spreadsheet software, Word Processing software, and Electronic medical recordsAbility to communicate effectively and maintain working relationships with people from diverse backgroundsAbility to prioritize needs and plan work accordinglyKnowledge of HIPAA confidentiality requirements