Assistant General Manager

About Meadow Lane

Meadow Lane is a gourmet prepared foods in Tribeca, focused on organic, high-quality culinary offerings. Our store carries an expansive menu of delicious prepared foods made fresh from our on-site kitchen. All menu items will be available grab-and-go style, to fit the fast pace of NYC while satisfying New Yorkers’ needs for delicious, healthy, and nutritious food in a beautiful environment.

Meadow Lane stocks farm fresh produce, a curated assortment of snacks, and pantry staples. We have selectively chosen brands in a handful of categories to bring exclusive collaborations to Meadow Lane. In our floral studio, bespoke specialty floral arrangements will be designed each day for custom orders, events, hospitality and fashion partnerships, and weekly floral house accounts.

Assistant General Manager - Roles and Responsibilities

Meadow Lane is seeking a talented and passionate Assistant General Manager to lead our “front of house” retail market and team. The AGM will oversee Meadow Lane’s retail market operations, and be responsible for quality control, product presentation, managing and supporting the team. The AGM must have market or restaurant or hospitality management experience, customer service experience, merchandising skills, dependability, communication skills.

• Enforce the highest standards of quality and service.
• Oversee front of house/retail staff, assign tasks, and set tone and pace of the market.
• Manage schedules, team member PTO time, and timecard.
• Assist with multiple-shift operations for retail floor, retail checkout, food delivery and pickup, coffee and smoothie bar.
• Supervise team members, ensuring service standards are always being met.
• Review and analyze department sales, waste, and labor reports.
• Work with inventory manager to prepare and submit orders for CPG, produce, and specialty items.
• Adhere to all DOH, DOA and OSHA standards.
• Ensure retail floor is cleaned and maintained throughout all shifts.
• Maintain accurate department signage and pricing.
• Direct and support team members on department opening and closing procedures.
• Lead hiring, training and the development of all team members.
• Cultivate, develop, and retain team members by way of motivation, and providing feedback.
• Adhere to all assigned duties by executive team.

Minimum Requirements

• Minimum of 2 years’ market, restaurant, and/or hospitality management experience.
• Flexible schedule including nights, weekends and holidays.
• Ability to perform physical requirements of job including standing during scheduled hours, kneeling, stooping, using stairs, lifting, push and pull items of 50-60 pounds.
• Food safety and sanitation knowledge.
• Ability to show initiative, work with limited supervision, and be self-motivated.
• Ability to hire, train, inspire and develop a team.
• Excellent interpersonal communication and organizational skills.
• Experience using PoS systems (Toast is a plus)
• Proficient computer knowledge and skills; Microsoft, GSuite