Project Manager - Enterprise Software & ERP Integrations

Job Description

Job Description

We are seeking an experienced Project Manager to manage complex software development initiatives spanning ERP platforms and cross-company integrations with our clients via ServiceNow Service Bridge . This role requires a strong background in Agile delivery—particularly Scrum—combined with deep experience managing enterprise-scale programs and integration efforts involving ServiceNow.

The ideal candidate brings strategic leadership, hands-on execution, and the ability to drive alignment across technical, business, and third-party stakeholders.

This is a full time on-site position, based out of our Fort Lauderdale Headquarters. The work hours are Monday- Friday, 8:30a -5:30p. Our benefit offerings include Medical, Dental and Vision Insurance, 401k with company match and PTO.

This role has responsibilities that include working with secure information provided by a government contractor; therefore,  U.S. citizenship is required.  

  Key Responsibilities

Program & Project Leadership

• Lead end-to-end delivery of software development projects across multiple platforms (e.g., VAI S2k, Oracle, Microsoft Dynamics, etc.).
• Manage large-scale, cross-functional integration initiatives involving internal teams, customer teams and external partner organizations.
• Develop comprehensive project plans, roadmaps, and governance structures aligned with strategic business objectives.
• Oversee scope, schedule, budget, risk, and resource management across concurrent initiatives.

Agile & Scrum Delivery

• Develop and execute delivery plans leveraging Agile Scrum methodologies.
• Facilitate Scrum ceremonies (Sprint Planning, Daily Stand-ups, Reviews, Retrospectives).
• Partner with Product Owners to maintain and prioritize product backlogs.
• Track and report sprint progress, velocity, and delivery metrics.
• Ensure adherence to Agile best practices and continuous improvement principles.
• Manage Scrum stories and epics within ServiceNow Agile or related modules.

ServiceNow Integration & Story Management

• Lead ServiceNow integration projects, including integrations with Future Tech internal platforms and third-party systems.
• Coordinate closely with ServiceNow developers, architects, and platform administrators.
• Ensure user stories are well-defined, traceable, and aligned to business value.

Stakeholder & Vendor Management

• Engage executive stakeholders and provide regular status reporting and risk communication.
• Manage third-party vendors and integration partners.
• Facilitate cross-company alignment on requirements, timelines, and deliverables.
• Drive issue resolution and remove delivery roadblocks.

Risk & Quality Management

• Proactively identify project risks and develop mitigation strategies.
• Implement quality assurance checkpoints throughout the SDLC.
• Ensure compliance with enterprise governance and security standards including ISO27001 and CMMC

Required Qualifications

• 5+ years of project management experience in enterprise software development.
• Proven track record managing multi-platform ERP initiatives and cross-company integrations.
• Strong experience delivering projects using Agile Scrum methodologies.
• Experience leading ServiceNow integration projects.
• Hands-on experience managing Scrum stories and Agile boards within ServiceNow.
• Demonstrated ability to manage multiple concurrent projects and distributed teams.
• Excellent communication, facilitation, and executive presentation skills.
• This role has responsibilities that include working with secure information provided by a government contractor; therefore,  U.S. citizenship is required.

Preferred Qualifications

• Scrum certifications such as:
  • Certified ScrumMaster (CSM)
  • PMI-ACP
• PMP (Project Management Professional) certification.
• Experience working in highly regulated or enterprise environments (aerospace, manufacturing, healthcare)
• Technical background in software engineering, systems integration, or enterprise architecture.

Key Competencies

• Strategic thinking with strong execution discipline
• Cross-functional leadership
• Conflict resolution and stakeholder negotiation
• Data-driven decision-making
• Continuous improvement mindset

What Success Looks Like

• On-time, on-budget delivery of complex ERP and integration programs
• High-performing Agile teams with consistent sprint velocity
• Seamless integration between customer ServiceNow platforms and Future Tech systems
• Strong stakeholder confidence and transparent reporting
• Measurable business value delivered through scalable software solutions

#LI-Onsite #FutureTechJob #SG-1

Employment decisions at Future Tech Enterprise, Inc. will be based on merit, qualifications, and abilities. Future Tech Enterprise, Inc. does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

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