Mechanical Trainer Baggage Handling Systems (ICS & Raw Baggage Systems)

Mechanical Trainer Baggage Handling Systems (ICS & Raw Baggage Systems)

Vanderlande is a global leader in logistics process automation, specializing in automated material handling systems for airports, warehouses, and parcel operations. Our innovative solutions help move millions of products and pieces of luggage around the world every day. With a strong focus on technology, collaboration, and continuous improvement, we are committed to delivering reliable solutions for our customers while providing meaningful career opportunities for our employees.

The Mechanical Trainer will be responsible for delivering high-quality technical training on Individual Carrier Systems (ICS), TubTrax components, and Raw Baggage Handling Systems (RAW) to maintenance teams, supervisors, and system operators across North America. This role is essential in elevating service quality, improving system reliability, and standardizing best practices throughout the organization. Moreover, the trainer has deep hands-on mechanical experience with baggage handling systems (BHS), proven instructional capability, and a passion for enabling others to succeed. This individual will serve as a subject-matter expert and key contributor within the Service Excellence department.

Preferred locations: Based near a major ICS operating airports (New York City, Orlando, Los Angeles).

Essential Functions / Responsibilities:

• Design, develop, and deliver technical training for mechanical systems within ICS and RAW environments.
• Conduct in-person and hands-on training at customer sites, training centers, and operational airports.
• Provide training on system operation, preventive maintenance, troubleshooting, safety protocols, and component functions.
• Maintain and continuously improve the training curriculum based on system updates, field performance data, and learner feedback.
• Support creation of digital learning assets, job aids, and technical reference materials.

• Serve as a subject-matter expert on ICS TubTrax system mechanics (carriers/tubs, divert units, merge points, lifts, conveyors, etc.).
• Deliver practical instruction on RAW conveyor systems, belt systems, junctions, and mechanical subassemblies.
• Demonstrate advanced troubleshooting and diagnostic practices aligned with OEM manuals and safety standards.
• Translate system behavior and mechanical conditions into understandable teaching moments for diverse learners.

• Collaborate with the Service Excellence team to identify training needs, skill gaps, and performance improvement opportunities.
• Perform on-site evaluations of technician skillsets and recommend targeted development plans.
• Support rollouts of new equipment, mechanical upgrades, and procedural standards through tailored training programs.
• Liaise with site managers, supervisors, and customer stakeholders to ensure alignment between training output and operational needs.

• Model and enforce all mechanical safety procedures including LOTO, lifting/rigging safety, confined space awareness, and component handling best practices.
• Ensure technical training aligns with OSHA, airport authority, and company regulatory requirements.
• Reinforce adherence to OEM guidelines, quality standards, and maintenance documentation practices.

Requirements / Qualifications:

• 5+ years of hands-on experience working with airport baggage handling systems, including both ICS and RAW systems.
• Proven instructional or training experience, preferably in a technical or industrial setting.
• Strong mechanical aptitude with the ability to diagnose, repair, and explain mechanical failures and system behavior.
• Experience reading and interpreting mechanical drawings, schematics, and Original Equipment Manufacturer manuals.

Travel:

• Ability to travel domestically and internationally up to 75% across US and Canada.

Other Requirements:

• Ability to pass 10-year background checks to the extent required by TSA and airport authorities is required.
• Must be able to attain and sustain an Airport ID Badge/ CBP Seal.

Preferred Qualifications:

• Experience with Vanderlande ICS (TubTrax) systems, including maintenance zones, divert/merge modules, carrier systems, and safety devices.
• Experience with OEM equipment such as belt curves, junctions, live roller units, lifts, RAW components, and specialty modules.
• Knowledge of PLC-based interaction, controls awareness, or HMI-assisted troubleshooting (not required but beneficial).
• Prior experience developing structured curricula or conducting competency assessments.
• Excellent communication skills with the ability to train both novice and experienced technicians.
• Strong customer service mindset and high level of professionalism.

Work Environment & Physical Requirements:

• Frequent exposure to baggage handling environments including mezzanines, catwalks, confined spaces, and noisy operational areas.
• Ability to lift up to 50 lbs regularly and perform mechanical tasks as part of demonstrations or hands-on labs.
• Must be comfortable working at heights, kneeling, crawling, and navigating active conveyor areas during training sessions.

Department: Service Excellence Reports To: Technical Training Manager NA (Service Excellence)

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

We are an Equal Opportunity Employer and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, disability, protected veteran status, or any other characteristic protected by applicable law.