Retail Sales Support Specialist - Levi Strauss Young Mens, Arden Fair - FullTime

Job Overview The Vendor Paid Merchandise Selling Support Colleague is responsible for assisting customers with product selection, executing merchandise standards, and maintaining selling floor presentations for the vendor they represent. They serve as a product expert for the vendor, ensuring a memorable customer experience and a neat, organized shopping environment. What We Can Offer You We provide a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage, 401(k) match, paid time off, eight paid holidays, continuous learning, and leadership development. Join our community through Colleague Resource Groups and volunteer opportunities. Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice What You Will Do Make the customer the top priority Leverage product knowledge to increase sales by educating and assisting the customer in making the best choice Assist with maintaining and recovering the selling floor, ensuring all sizes, colors and styles are available Ensure appropriate selling floor presentation by promoting events and merchandise assortments Ensure fitting rooms are customer‑ready by promptly clearing brand‑specific merchandise and returning it to the appropriate area on the selling floor Exhibit friendly and helpful customer experience expectations Drive and exceed department goals by executing Macy's initiatives to actively drive the business Maintain communication with vendors, Customer Experience Managers, Omni Operations Managers and Style Merchandise Managers for support on driving sales and event promotions Adhere to all safety and security policies and procedures Complete other customer‑facing tasks as needed Demonstrate regular, dependable attendance and punctuality Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities Who You Are No specific educational accomplishments are necessary Exceptional customer service skills Strong merchandising skills Ability to effectively communicate and present information to customers, peers and all levels of management Basic math functions such as addition, subtraction, multiplication, and division; able to use a calculator Must be able to work independently with minimal supervision Must be able to multitask in a fast‑paced environment Ability to collaborate as a member of a team Demonstrate an energetic and positive attitude, strong communication and interpersonal skills Possess vision and creativity Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays Essential Physical Requirements You Will Perform Position requires lifting, constant moving, standing, and reaching with arms and hands Involves standing for at least two consecutive hours, lifting at least 30lbs, stooping, kneeling, crouching, and climbing ladders Reaching, including above eye level, crouching, kneeling, stooping; requires clear vision and color vision Frequent use of computers and other technology necessary to perform job functions About Us We are a storied company with over 160 years of history, known for celebrating memorable moments and milestones. By joining Macy's, you can help customers discover gifts, support distribution centers, enhance online shopping, buy trend‑forward merchandise, or contribute to iconic events such as the Thanksgiving Day Parade. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment. #J-18808-Ljbffr Macy's