Operations Specialist

Job Description

Operations Specialist, Ever - San Diego

About Us

Ever is building the future of auto retail. As the first AI-native auto retail platform, we are building the next $100B+ automotive business, starting with electric vehicles. Our AI-native product and operations power our full-stack auto retail business, serving EV buyers and sellers across the nation, both online and offline.

Based out of San Francisco and expanding nationwide, we are backed by leading investors and led by former tech & automotive professionals from Uber, Tesla, Rivian, Lithia, Penske, Carvana, Lyft, Meta, J.P. Morgan, BCG, and more. After our recently completed Series A financing, we have raised $100M in total equity and debt funding. We are growing rapidly and actively recruiting exceptional talent to join our mission of building the next-generation auto retail platform. Learn more about us at evercars.com.

Key Responsibilities:

Lot & Queue Management

• Maintain organized vehicle queues across WIP and finished goods stages.
• Optimize lot space utilization to support throughput and operational efficiency.
• Track unit status and location accurately to ensure proper inventory flow.

Vehicle Quality & Inventory Control

• Keep inventory at sellable quality standards through regular inspections.
• Maintain vehicle charge levels per established SOPs.
• Identify units needing reconditioning or escalation and communicate accordingly.
• Maintain key organization systems to ensure accurate key-to-unit accountability at all times.
• Conduct regular lot audits to verify unit count, placement, and condition accuracy.
• Ensure lot is organized and vehicles are staged in designated areas per operational standards.
• Reconcile physical inventory against system records and escalate discrepancies promptly.

Vehicle Appearance & Readiness

• Wash, clean, and maintain the appearance of vehicles to ensure they meet company presentation standards.
• Prepare vehicles for customer deliveries, test drives, and onsite inventory.
• Conduct routine vehicle cleanings and touch-ups to ensure vehicles are consistently clean, presentable, and delivery-ready.
• Maintain a high standard of vehicle cleanliness while supporting daily operational and delivery needs.

Shipping & Logistics Coordination

• Manage inbound and outbound unit flow with carrier and shipping partners
• Execute vehicle ingress and egress, verify condition, document accurately, and resolve discrepancies
• Driving vehicles between lots, showrooms, third party servicers, and chargers
• Ensure handoffs meet compliance and quality standards at every touchpoint

Qualifications & Fit

• Experience in vehicle logistics, fleet operations, auto reconditioning, or a related field
• Familiarity with EV charging infrastructure and vehicle readiness standards (preferred)
• Comfortable with lot operations software, inventory tools, or mobile-based tracking systems
• Valid driver's license with a clean record and acceptable driving record
• Ability to work outdoors in variable weather conditions and perform physical tasks as needed
• Strong attention to detail with the ability to identify condition issues, documentation gaps, and inventory discrepancies
• Physical and spatial awareness to safely handle vehicles and manage lot space effectively in a fast-moving environment
• Ability to maintain accuracy and quality standards in a dynamic, high-volume environment
• Clear, timely communication with the ability to surface issues early and keep relevant stakeholders informed

Physical Requirements

• Ability to perform physical work in a vehicle-service environment, including standing, walking, bending, kneeling, crouching, reaching, and working in and around vehicles for extended periods.
• Ability to safely enter, exit, and operate vehicles, including driving vehicles as needed in connection with reconditioning, testing, movement, and delivery.
• Ability to occasionally lift, carry, push, or pull up to 50 pounds; ability to move heavier items with appropriate equipment or assistance

Compensation & Benefits

• Compensation: $21-25 per hour
• Employment Type: Full-Time
• Benefits : Comprehensive medical, dental, and vision coverage; 401(k); PTO and sick time.

Location

• San Diego, CA — On-Site Required. No remote or hybrid arrangements. Availability required during high-volume periods, weekend hours, and month-end close.