Front Desk/Customer Service Coordinator

Job Description

Job Description

Bossen Group, Inc. is hiring a full-time Customer Service Representative for our Coppell, TX location.

We are looking for a motivated and detail-oriented team member to support customer service and daily operational coordination in a fast-paced wholesale/distribution environment.

Responsibilities

• Handle customer calls, emails, and inquiries
• Support order processing and customer account coordination
• Coordinate with warehouse, sales, logistics, and accounting teams
• Maintain customer records and operational documentation
• Provide professional customer support
• Product promotion
• Misc. admin tasks

Qualifications

• 1–3 years of customer service or administrative experience preferred
• Experience in wholesale, foodservice, beverage, logistics, or distribution is a plus
• Recent graduates (3 years) in Business, Economics, Hospitality, Supply Chain, or related fields are encouraged to apply
• Strong communication and organizational skills
• Comfortable multitasking in a fast-paced environment
• ERP/order entry experience is a plus

Additional Information

• Bilingual skills are highly preferred
  (Vietnamese, Mandarin, Spanish, etc.)
• Full-time | On-site
• Coppell, TX

Benefits

• Health insurance (Medical/Dental/Vision)
• Paid holidays
• PTO and sick leave
• 401(k) eligibility

Bossen Group, Inc. is an equal opportunity employer.

Bossen Group, Inc. is a fast-growing food-service ingredient distributor serving specialty beverage businesses across the U.S. We’re all about creating a smooth, enjoyable shopping experience—listening closely to our customers and supplying exactly what they need to help their businesses thrive.

Our Dallas, Texas location is part of an exciting expansion across the Central and Southern U.S. We value collaboration, ownership, and continuous improvement, and we offer a supportive, team-driven environment for people who want to grow, learn, and make an impact.

Bossen Group, Inc. is an equal opportunity employer and is committed to building a diverse and inclusive workplace.

Company Description

Bossen Group, Inc. is a fast-growing food-service ingredient distributor serving specialty beverage businesses across the U.S. We’re all about creating a smooth, enjoyable shopping experience—listening closely to our customers and supplying exactly what they need to help their businesses thrive.\r\n\r\nOur Dallas, Texas location is part of an exciting expansion across the Central and Southern U.S. We value collaboration, ownership, and continuous improvement, and we offer a supportive, team-driven environment for people who want to grow, learn, and make an impact.\r\n\r\nBossen Group, Inc. is an equal opportunity employer and is committed to building a diverse and inclusive workplace.