Office Administrator

About Tjoapack

Tjoapack is a global contract packaging organization (CPO) specializing in primary and secondary pharmaceutical packaging and supply chain solutions. With more than 35 years of industry experience, we support pharmaceutical and healthcare customers in over 46 countries by ensuring millions of medication packages each year are available when patients need them.

Originally founded in Europe in1989 and operating in Clinton, Tennessee since 2021, Tjoapack is committed to delivering safe, compliant, and reliable packaging services with patients always at the center of everything we do.

In 2026, Tjoapack became part of Alcami Corporation, expanding our capabilities across the pharmaceutical supply chain and strengthening our ability to support customers from development through final packaging and distribution


Summary of the Role:

The Office Administrator is responsible for maintaining an organized, efficient, and welcoming workplace while providing administrative and executive support to site leadership. This role oversees daily office operations, facility coordination, vendor management, visitor hospitality, internal communications, and employee events. The position also supports onboarding activities and helps foster a positive employee experience and workplace culture. Success in this role requires strong organizational skills, professionalism, discretion, and the ability to manage multiple priorities in a fast-paced environment.
• Your Expectations:

Office Operations & Facility Management

• Coordinate day-to-day office operations to maintain a clean, safe, organized, and functional work environment.
• Manage conference room reservations, shared workspace scheduling, and visitor coordination.
• Oversee office supply inventory, purchasing, and vendor relationships, including coffee, water, and other workplace services.
• Serve as the primary contact for facility-related issues, maintenance requests, cleaning services, and building support needs.

Employee Experience & Workplace Culture

• Create a welcoming and professional experience for employees, visitors, clients, and vendors.
• Support onboarding activities by preparing workspaces and coordinating first-day logistics with People & Culture.
• Act as a resource for employees, helping address workplace needs and fostering a positive office environment.
• Coordinate employee recognition activities, celebrations, and engagement initiatives that strengthen company culture.

Communications & Event Coordination

• Plan and execute internal events, meetings, celebrations, and site-wide activities.
• Develop and distribute internal communications, announcements, and workplace updates.
• Maintain communication channels such as digital displays and employee information boards.
• Support leadership and organizational initiatives by ensuring consistent messaging and brand alignment.

Executive & Administrative Support

• Provide administrative support to site leadership, including calendar management and meeting coordination.
• Arrange domestic and international travel, ensuring smooth scheduling and logistics.
• Prepare meeting materials, coordinate agendas, and assist with follow-up actions and communications.
• Maintain confidential records, support documentation control, and ensure compliance with company procedures and administrative standards.

Requirements:

• Associate's or Bachelor's degree in Business Administration, Hospitality, Marketing, Communications, or a related field preferred.
• Minimum of 5 years of experience providing executive administrative support, preferably within a manufacturing, operations, or regulated environment.
• Demonstrated experience managing complex calendars, coordinating meetings, and arranging domestic and international travel.
• Strong organizational, prioritization, and project coordination skills with the ability to manage multiple responsibilities in a fast-paced setting.
• Exceptional verbal and written communication skills, with the ability to interact professionally with all levels of the organization and external stakeholders.
• Proven ability to handle sensitive and confidential information with a high degree of discretion, professionalism, and integrity.
• Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and other office management and collaboration tools.
• Strong customer service mindset with the ability to create a welcoming, professional experience for employees, visitors, clients, and vendors.
• Self-motivated and detail-oriented, with excellent problem-solving abilities and a proactive approach to supporting office operations and leadership needs.
• Ability to build positive working relationships, foster collaboration, and contribute to a positive workplace culture.

Why Choose Tjoapack?

At Tjoapack, we believe our employees are at the center of our success. We are committed to creating a supportive, employee-focused culture that encourages teamwork, growth, curiosity, and continuous learning. Our teams work collaboratively every day to help ensure life-changing medications reach patients around the world safely and on time.

We offer competitive compensation and a comprehensive total rewards package designed to support both your personal and professional wellbeing.

• Competitive hourly pay with regular overtime opportunities
• 12 Days of PTO in your 1st Year + Emergency Leave
• 9 paid holidays each year
• Medical, dental, and vision insurance
• 401(k) with company matching
• Short-term disability, long-term disability, and life insurance coverage

At Tjoapack, you'll find opportunities to learn, take on new challenges, and make a direct impact. We are a team that supports one another, works hard together, and moves toward success together. Apply to work with us today!

Selection Process:

Submit your Application à Complete a Phone Screening with Tjoapack's Recruiter à Hiring Manager Interviewà Onsite Group Interview à 15 Minute Site Leader Interview via Teams

All Offers are conditional pending successful completion of Tjoapack's Pre-Employment Drug Screening, Physical Examination, and Background Check.

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