Quality Assurance Analyst - Advanced

Title: Quality Assurance Analyst - Advanced
Location: Columbia SC 29201
On-site/Remote/Hybrid: Onsite
Duration: 12 Months
Interview Process: 1 round virtual/Online
No of submissions: 2
No of Positions: 1


The Quality Assurance Analyst will be assigned to projects for the South Carolina Department of Health and Human Services (SCDHHS), the Medicaid Agency for SC. Candidates who enjoy working on complex, change-oriented projects will find this position attractive. SCDHHS is seeking a Quality Assurance Analyst (LEAD) to assist with implement small to large projects.


Job Description:
Objectives to Be Fulfilled by Candidate:
This position is for a Quality Assurance resource on the Systems Applications Integration and Development team and serves as a system testing specialist on SC DHHS enrollment and eligibility systems, to include document management and workflows. Serves as a technical resource for agency projects, regarding Medicaid enrollment, eligibility, and claims processing and their related sub-systems. Uses expertise to evaluate proposed and implemented solutions as well as recommend
improvements.
• Develop test plans, QA and/or User Acceptance Testing processes and test cases for product management and software development teams. Design and support user interface testing application and regression testing software. Test software applications for reliability and stability. Implement testing programs to perform quality assurance on technical applications including negative testing and usability. Perform Smoke test, System Integration Test and End to End test on various systems/Applications. Proactively identifies issues, and action items leading to possible solutions by planned due date or report impediments to finding a timely solution and coordinate with leadership and technical resources at all levels.
• Participate in projects to perform quality assessments that expose security flaws, reveal defects and identify areas of optimization. Define, implement, and evangelize best practices, processes, and policies which are established internally and by applying industry best practices. Ensure projects adhere to software testing governance policies, best practices and guidelines and recommend improvements. Maintain database with product defects, user reviews, survey information and
functional improvements. Coordinate with product development teams and software engineers to recommend solutions to maximize performance and efficiency. Advises on best practices regarding industry standards. Maintains issues in defect database and participates in collaborative efforts to resolve and coordinate with leadership and technical resources at all levels.
• Perform reviews, walkthroughs, or inspections and adhere to established governance standards.
Provides oversight/approval of vendor unit/system integrated test plans and test results. Provide guidance on the preparation/review of test plans. Provide guidance on the preparation/review of test scripts/scenarios. Preparation/review of test reports. Checking progress against targets, report as necessary and take action to resolve exceptions. Collaborates with internal stakeholders and technicians at all levels; document feedback and reports of testing outcomes to management. Work with architects, technicians, and management on project testing and complete assigned tasks in a
timely fashion.


REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
-Superb written and oral communications skills, including the ability to write requirements and Use Cases. Very Strong proficiency in English is required.
-5 years translating business requirements or policy documentation into test cases and scenarios; building test cases and scenarios into test systems.
-5 years' experience in Quality Assurance & Quality Control.
-3 years' experience in Sahi Pro/Selenium Automation Framework.
-Working knowledge of ONE of the following: Spice, TPI, TMMI, CMMI OPF, OPD and PPQA process areas.
-Direct hands on experience with formal test design techniques like Equivalence Class Partitioning and Pairwise Analysis.
-Experience with test design tools like PICT or equivalent orthogonal based tools.


REQUIRED EDUCATION:
Bachelor's degree in a technical, business, or healthcare field. Or equivalent experience on a year for year basis


PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE):
-5+ years large enterprise or e-business systems experience.
-3 years Medicaid or healthcare experience. Deep knowledge of healthcare operations (preferably Medicaid), business processes.
-Experience with X.12 Standards and HIPPA EDI Transactions.
-Proficient in Atlassian tool suite including JIRA and Confluence.
-Prior experience working in a standard SDLC (waterfall methodology) & in an AGILE delivery.


ADDITIONAL DUTIES/SKILLS:
-Design and Develop Test Automation Scripts using Test Automation Guidelines.
-Document and support development of test scenarios/cases and the execution of testing activities.
-Should be able to communicate and publish status reports of all open issues and gaps found during test phase and articulate the details to the Development teams.


About Us:
InterSources Inc , is a Small, Woman, and Minority-Owned Business Enterprise, ISO/IEC 27001, SOC 2 Type 2 certified company with massive 18+ years of diversified experience in providing IT Consulting Services, Artificial Intelligence, Data Analysis, Application Development, Cloud Services, Cybersecurity, Digital Marketing, ERP Management, Custom Software Development, Web Development, UI/ UX Design, System Integration, QA Support etc. We make reasonable accommodations for clients and employees, and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status. We also are a Google Cloud and Oracle partner company.