IT QA Analyst III

Job Description

Job Description

Overview

Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It’s all happening on UWM’s campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.

It’s no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It’s at the very heart of how we treat each other, our clients and our community. Whether it’s providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.

From the team member that holds a door open to the one that helps guide your career, you’ll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you’ll be welcomed here. Accepted here. And empowered to Be You Here.

More reasons you’ll love working here include:

• Paid Time Off (PTO) after just 30 days
• Additional parental and maternity leave benefits after 12 months
• Adoption reimbursement program
• Paid volunteer hours
• Paid training and career development
• Medical, dental, vision and life insurance
• 401k with employer match
• Mortgage discount and area business discounts
• Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
• Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon 
• Gourmet cafeteria featuring homemade breakfast and lunch
• Convenience store featuring healthy grab-and-go snacks
• In-house Starbucks and Dunkin
• Indoor/outdoor café with Wi-Fi

Responsibilities

• Designing, building, and managing test plans and strategies of multiple concurrent projects
• Serving as a subject matter expert in UWM's applications, tools, and testing/defect processes
• Following industry-standard defect management processes and ensuring proper documentation
• Collaborating with development, product, and quality engineering to ensure smooth delivery
• Conducting peer reviews of test cases to ensure rigor and consistency
• Performing manual testing and contributing to automated test creation
• Identifying opportunities to enhance and streamline testing processes

Qualifications

Must Have:

• 5+ years of experience in software quality assurance and testing.
• Demonstrated experience analyzing business requirements for completeness, clarity, testability, and risk.
• Ability to identify workflow impacts, system dependencies, integration points, and downstream risks early in the Software Development Life Cycle.
• Experience developing and executing comprehensive test strategies and test plans in collaboration with business and technical stakeholders.
• Strong experience creating, maintaining, and optimizing test cases, including eliminating redundant coverage and improving test effectiveness.
• Experience performing exploratory testing and identifying risks, edge cases, and defects beyond documented requirements.
• Strong understanding of end-to-end system validation, integration testing, and regression testing.
• Experience testing APIs and web services.
• Experience designing and managing test data strategies across integrated systems, including permissions, account provisioning, role validation, and environment dependencies.
• Demonstrated ability to perform technical, business, process, and data risk assessments and communicate mitigation strategies.
• Ability to evaluate usability and customer experience across complex workflows.
• Experience leading quality discussions and influencing technical and business decisions related to risk and release readiness.
• Excellent verbal and written communication skills with the ability to explain complex technical topics to non-technical audiences.
• Experience assessing defect severity, business impact, and release risk while partnering with stakeholders on resolution approaches.
• Understanding of object-oriented programming principles and modern software architecture concepts.
• Availability for testing support outside standard business hours when required for post deploy verification.
• Ability to work 100% on-site in Pontiac, Michigan.

Nice to Have:

• Experience in mortgage, financial services, lending, banking, or regulated industries.
• Bachelor's degree in Computer Science, Information Systems, Software Engineering, or equivalent combination of education and professional experience.
• Familiarity with Agile methodologies.
• Experience identifying automation opportunities and partnering with Quality Engineers or Developers to expand automated test coverage.
• Familiarity with Playwright, Selenium, LoadRunner, or similar automation and performance testing platforms.
• Ability to mentor and coach less experienced Quality Analysts.
• Experience supporting automated testing within CI/CD pipelines.
• Experience validating data warehouses, reporting platforms, ETL processes, Power BI, SSRS, or other business intelligence solutions.
• Experience using Generative AI to support quality planning, test design, documentation, or automation efforts.
• Knowledge of cloud-based applications and distributed system architectures.