Field Service Technician

Field TechnicianA Field Technician is responsible for assisting in start-up commissioning, integration, emergency service and troubleshooting of Vertiv 480VAC electrical bus duct systems including iMPB, HPB, TOB and metering communications as well as mechanical repairs and modifications. The FT is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. The FT is also required to maintain continuous communication with CRC, Supervisor, and direct manager.ResponsibilitiesA Field Technician is responsible for assisting in start-up commissioning, integration, emergency service and troubleshooting of Vertiv 480VAC iMPB, HPB, TOB and communications.The Field Technician is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriateAbility to evaluate the operating conditions of equipmentAbility to interact comfortably with all levels of internal and external customersMust have the ability and self-motivation to manage one's own scheduleRespond to emergency calls at customer's requestStrive to provide all customers a 'first time fix' for their equipmentProvide accurate and timely communication to internal and external customersMonitoring and ensuring compliance with all safety policies, procedures, guidelines, and laws.Provide accurate and timely reporting of timecards, expense reports, etcDrive Continuous ImprovementQualificationsHigh School Diploma or GEDASMET1+ years of hands-on electrical environmentBasic training in electrical theory and technologies.Basic knowledge with electrical/electronic test equipment and fundamentalsMechanical aptitudeStandard computer skills including MS Outlook, Word, and ExcelValid driver's license is requiredFoster a Customer-First MindsetSpecific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focusPhysical & Environmental DemandsMedium Lifting (30 Ibs. – 45 Ibs.)Heavy Lifting (over 50 Ibs.)Frequent StandingFrequent kneeling / crawling / stoopingFrequent bending / twistingFrequent climbing (stairs, ladders)Frequent driving (car, van, truck)Extreme cold (below 32*)Extreme heat (above 100*)Noise Level (Medium / High need to shout to be heard)Working around moving machinery (fork-lifts, tractors)Protective Equipment Required (earplugs, gloves, eyewear, respirator, mask, etc.)Work outdoors (no effective protection from weather)Time Travel Required80%Due to the safety sensitive aspect of the role, candidates are required to successfully pass a drug test prior to employment. In addition, you will also be required to complete and pass a pre-employment background check.The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.OUR STRATEGIC PRIORITIESCustomer FocusOperational ExcellenceHigh-Performance CultureInnovationFinancial StrengthOUR BEHAVIORSOwn ItAct With UrgencyFoster a Customer-First MindsetThink Big and ExecuteLead by ExampleDrive Continuous ImprovementLearn and Seek Out Development