Patient Care Technician

Patient Care TechnicianThe Patient Care Technician provides support and assistance in the delivery of patient care under the direction of a Registered Nurse (RN).Essential Job Functions:Observes patient responses, collects data as appropriate, documents in the medical record and reports to the RN.Under the direction of the Registered Nurse, assumes responsibility for their role in emergency situations.Assist with cleaning and room turn over.Assists patients with ADL's and toileting.Performs, documents, and reports vital signs including blood pressure, pulse, respiration, temperature, height/weight, peak flow and oxygen saturation; orthostatic vital signs; visual acuity.Prepares equipment and aids the RN or provider during treatment and examinations of patients.Performs procedures (12-lead electrocardiograms, one touch glucose testing), obtains laboratory specimens not requiring invasive procedure, assists with dressings, splinting, casting, post mortem care etc.Provides transport of Emergency Department patients, within the hospital and at discharge as requested.Once certified: performs Chain of Custody (COC) urine collections and Blood Alcohol Testing (BAT) as indicated when OH are unavailable.Performs all duties associated with the role of the Health Unit Coordinator:Compiles medical record forms for admissions, discharges and expirations. Maintains the records in the appropriate organization and sequential order.Assures that additional medical record forms (i.e. permits, consults) are complete with the correct patient identification and placed in the chart when needed.Obtains patients previous medical records as required.Files diagnostic tests in a timely manner with a high degree of accuracy.Appropriately and efficiently processes physician orders under the direction of a Registered Nurse with close attention to detail and accuracy.Notifies departments for specific tasks as needed (i.e. linen, maintenance etc.).Arranges and coordinates for prompt outside services, transfers, scans, ambulance services, etc., as requested, for maximum efficiency.Reports promptly to the patient's caregiver any matters requiring immediate nursing intervention.Maintains a neat, hazard free, well-organized working area.Assures that physicians, visitors and family members are received and greeted, providing accurate responses in a friendly and courteous manner.Performs other departmental secretarial tasks as needed (i.e. EMTALA forms, photocopying, faxing etc.).Demonstrates hospital's stated mission and values of teamwork, respect and communication with co-workers, patients, families and visitors.Actively and appropriately participates in problem-solving identification and resolution, both intra- and inter-departmentally.Meets department customer service standards and strives to enhance the level of customer service provided.Qualifications:Education: High School Graduate or equivalent.Work Experience: Experience in a health care setting. Preferred: Previous experience in a hospital setting serving the same age/type of patient population.Licensure/Certifications/Registrations: Must be a Licensed Nursing Assistant (LNA) or Emergency Medical Technician (EMT) in the State of New Hampshire. Have current BLS certification (adult, child, and infant). Required: Certification in COC and BAT within 1 year of hire.Other Skills/Knowledge: Ability to respond appropriately to changing patient and staffing conditions. Demonstrated ability to seek guidance and/or support from appropriate resources. Knowledge of emergency medical treatment. Computer literacy. Ability to write clearly and concisely. Excellent interpersonal and communication skills. Ability to give and accept feedback in a constructive manner.