Customer Experience Coordinator
OkWhen
We are looking for a proactive, people focused Customer Experience Coordinator to join our team. You will be a key touchpoint for our users by providing live technical support, moderating virtual events, and helping customers succeed on our platform through clear communication, education, and reliable follow through. Key Responsibilities Live Technical Support Deliver real time technical assistance via chat, email, and video during business hours and live events. Troubleshoot platform issues and elevate to technical or product teams when needed. Maintain an in depth knowledge of our platform’s features and common workflows. Customer Communication Respond promptly to customer inquiries across all channels (email, chat, social, etc.). Own issues from first contact through resolution, ensuring a positive experience. Document recurring questions and share insights to improve products and processes. Live Event Moderation & Support Serve as a live technical moderator for virtual events. Perform “tech checks” with presenters prior to their sessions to ensure they are set up for success. Monitor chat, Q&A, and technical stability during events and coordinate quick resolutions. Support occasional early morning, evening, or weekend events when required. Customer Education Guide users on how to best use our platform by sharing helpful resources and clear explanations. Help create and maintain FAQs, help center articles, and training materials. Identify gaps in user understanding and collaborate with the Customer Experience Manager and other team members to address them. What We Are Looking For 2+ years in a customer support, customer success, or community facing role. Strong technical troubleshooting skills and comfort learning new tools. Excellent written and verbal communication skills. Comfortable speaking in front of groups and moderating online sessions. Highly organized, adaptable, and able to multitask in a fast paced environment. Experience with support tools (for example: Zendesk, Intercom, Slack, Zoom). Nice To Have Experience supporting live or virtual events. Experience creating customer facing documentation, tutorials, or training content. Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Training & Development Work From Home #J-18808-Ljbffr
- ...We are looking for a proactive, people focused Customer Experience Coordinator to join our team. You will be a key touchpoint for our users by providing live technical support, moderating virtual events, and helping customers succeed on our platform through clear communication...SuggestedWork from homeWeekend workAfternoon shiftEarly shift
OkWhen
Dunwoody, GA3 days ago $14.25 - $14.75 per hour
...Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring... ...registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates Addresses customer concerns...SuggestedHourly payTemporary workLocal areaHome officeFlexible hoursNight shiftThe TJX Companies , Inc.
Roswell, GA3 days ago$14.25 - $14.75 per hour
...Grow Your Career \n Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring... ..., supports and responds to POS coverage needs, and coordinates breaks for all Associates \n Addresses customer concerns...SuggestedHourly payTemporary workLocal areaHome officeFlexible hoursNight shiftTJX Companies
Roswell, GA29 days ago- ...and self-driven individual to take ownership of our satellite office. This position is responsible for creating an exceptional customer experience while managing the day-to-day administrative operations of the office, supporting sales efforts, maintaining the showroom,...SuggestedWork at office
Window World of Atlanta
Duluth, GAa month ago $22.4 - $40.4 per hour
...nourish people and the planet. In this role, you will provide overall leadership to the Customer Service & E-Commerce programs; this means you are accountable for the checkout experience and grocery delivery & pickup at your assigned store. You will focus on driving...SuggestedHourly payWork at officeFlexible hoursNight shift- ...Customer Experience Lead Until Filled (CST) Alpharetta 2880 Holcomb Bridge Rd, Alpharetta, GA 30022, United States 13-22 per hour Range includes hourly base rate + commission earnings. Hourly Full Time Team member purchase benefit, travel and training...Hourly payFull timeTraineeshipShift work
DiVentures
Alpharetta, GA5 days ago - ...consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading... ...reporting to centralized strategy team, this role works as a Customer Advocate, and isresponsible for driving exceptional Customer...Minimum wageLocal area
$112.71k - $169.06k
...about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better... ...service readiness, operational excellence, and superior customer experiences.What You Will DoCreate and manage customer service and field...Full timePart timeFlexible hoursCaterpillar
Alpharetta, GA2 days ago- ...position assists the builder in ensuring the buyer has a great customer experience through the construction process and maintains a solid... ...and lender to ensure all aspects of the buying process are coordinated properly through closing.Maintain and update flyers, marketing...
Century Complete
Alpharetta, GA2 days ago - ...selling memberships, gift cards and upgrades. A friendly, professional presence is essential. The role emphasizes delivering excellent customer service, maintaining accurate files, and promoting massage therapy benefits. Weekend availability is required to succeed in this...Weekend work
$40k - $60k
...Bonus based on performance ROLE DESCRIPTION: Bilingual Customer Service Manager (English/Spanish) Ready to bring the energy... ...for you. Join our State Farm team and help lead the customer experience like a pro-no boring vibes. What You'll Do Be the go...For contractorsWork at officeWeekend workAfternoon shiftState Farm
Roswell, GA5 days ago- Zurn Elkay Water Solutions Corporation in Norcross, GA, seeks a Manager - Regional Operations Support to oversee regional customer service and operations, drive order management efficiencies, backlog resolution, and customer satisfaction. The role partners with Area Sales...
$120k - $140k
...growth-oriented environments. This is not a corporate ivory tower role — the right leader will have contact center or customer operations experience , a track record of building and coaching high-performing teams , and the ability to drive results through KPI-based management...Full time- ...is seeking a Sales Manager to lead a high-performing selling culture across the store, driving sales results and a superior customer experience. You will oversee front-end and service operations, coach team members, and ensure SOPs, brand standards, and operational expectations...
- ...Ross Stores in Alpharetta, GA is seeking a Retail Associate to ensure customers have a positive shopping experience. You will greet customers, assist with merchandise, and follow company best practices to keep a clean, organized store. This role emphasizes safety, loss...
Ross Stores, Inc.
Alpharetta, GA3 days ago - ...difference! Primary Responsibility The Assistant Manager is a customer service specialist primarily responsible for collecting and posting... ...Manager, including reviewing reports and daily office tasks. Experience/Qualifications Previous Work Experience (2) years' experience...Weekly payPermanent employmentTemporary workWork experience placementImmediate startFlexible hours
- RaceTrac is seeking a Store Associate in Norcross, Georgia to provide exceptional guest experiences and maintain store cleanliness. This role offers both part-time flexibility and full-time career opportunities. As a Store Associate, you will handle guest interactions,...Full timePart timeFlexible hours
- ...essential parts of the role. We value empathy, hospitality, and strong cash handling alongside solid computer skills. Join a team focused on delivering memorable guest experiences in a high-touch environment. #J-18808-Ljbffr DoubleTree by Hilton Hotel Atlanta - Roswell
- ...for a Guest Services Representative to ensure a high-quality experience for guests. Responsibilities include assisting with check-ins... ...should have a High School Diploma and at least some experience in customer service. Employees benefit from weekly pay, competitive wages,...Weekly pay
- ...seeking a Hospitality Assistant to support our workplace teams and deliver exceptional guest experiences. As a self-starter with a positive attitude, you will engage customers, stay calm under pressure, and collaborate with a fun, caring team to continuously improve service...Work at office
- Andy Frain Services, Inc. is now hiring Event Staff to welcome fans, assist with operations, and help create safe, positive experiences at live events in Tucker, GA. As part of the team, you will greet guests, screen for prohibited items, and support ticketing, ushering...Weekly payImmediate startFlexible hours
- ...will manage check-in and check-out, handle reservations, and respond to guest questions, ensuring a seamless and memorable guest experience. This role requires English proficiency, eligibility to work in the United States, and the ability to work a flexible schedule, including...Flexible hoursAfternoon shift
- ...Customer Experience & Technical Support Manager Come Join Our Team! We take pride in building quality productsand enriching the lives... ...Engineering, Field Service, Operations, Sales, and leadership to coordinate resolution of customer-impacting technical issues....Work at officeImmediate startRemote workFlexible hoursWeekend work
$15 per hour
...way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can... ...WOWplace!RESPONSIBILITIESEnsures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on...Local areaFlexible hoursNight shiftWeekend workAfternoon shift- ...Customer Relations Coordinator The Customer Relations Coordinator manages an advanced collections portfolio, focusing on mitigating delinquency... ...ad hoc special projects as assigned by management. Experience: ~3+ years' collections or accounts receivable experience...Work at office
- .... The Community Lead is responsible for introducing JETSET to new markets, building meaningful local relationships, and creating experiences that inspire people to become part of our community. Working alongside the General Manager, this role is the driving force behind...Local areaShift workWeekend workDay shiftAfternoon shift
JETSET Pilates
Dunwoody, GA12 days ago $143.8k - $215.8k
...what they do, committed to our shared values and dedicated to our customers’ mission.The FirstNet Product organization develops and manages mission-focused wireless products, offers, and customer experiences for public safety. The team drives subscriber growth and...Full timeTemporary workLocal areaRelocationAT&T
Alpharetta, GA2 days ago- ...Create an outstanding customer experience through exceptional service. Establish and maintain a safe, clean environment that encourages our customers to return. Achieve sales and profit goals established for the department and control all established quality assurance...Seasonal workLocal area
Kroger Family of Companies
Sandy Springs, GA2 days ago - ...the store looking inviting. You will support a busy sales floor, ensure accurate transactions, and contribute to a positive guest experience with a focus on teamwork and safety. The role emphasizes excellent communication, reliability, and the ability to multi-task in a...Shift work
- RaceTrac in Roswell, Georgia, is looking for a dedicated Store Associate to enhance the guest experience. You will provide efficient service at the register, restock shelves, and maintain cleanliness in the store. The role requires a high school diploma or GED and values...Flexible hours
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