Patient Coordinator - Wellness

Patient Coordinator | Outpatient | Full-time

At Physical Therapy Today, we believe that both care and coordination are essential to patient success. As a Patient Coordinator, you will be integral in bridging patient care with administrative excellence. In this role, you will serve as the first point of contact for our patients, ensuring they receive the highest quality service from the moment they walk through our doors.

Schedule: Work hours are 1:00 PM – 8:00 PM, Monday through Thursday; 1:00 PM – 5:00 PM on Fridays; with alternating Saturdays from 8:00 AM – 3:00 PM.

Your Role:

As a Patient Coordinator, you will be the first point of contact for patients, providing outstanding customer service and ensuring smooth clinic operations.

• Coordinate patient appointments, verify insurance, and handle referrals.
• Maintain and update patient records with accuracy and confidentiality.
• Assist with front desk operations, answering phone calls, and managing inquiries.
• Work closely with clinicians and administrative staff to enhance patient experience.
• Ensure a welcoming and organized clinic environment.