Business Process Analyst

Job Description

Business Process Analyst

Charlotte, NC

Hybrid role (3x onsite /week)

3-6 month contract with strong potential for extension or conversion

Compensation: $60/hr - $65/hr

About the Role

Our client is seeking a Business Process Analyst to support process improvement initiatives within a Financial Crimes environment. This individual will partner closely with business and technology teams to evaluate current-state processes, identify inefficiencies, and deliver process intelligence that drives operational performance, risk reduction, and automation opportunities. The ideal candidate is highly analytical, detail-oriented, and comfortable translating complex business workflows into actionable recommendations and requirements. Based on the provided job description.

What You'll Do

• Review and analyze existing process documentation, including process maps, procedures, controls, and policies.
• Conduct current-state assessments through side-by-side observations, process deep dives, and stakeholder interviews.
• Create process intelligence deliverables, including process maps, control inventories, gap analyses, and workflow documentation.
• Identify opportunities for process improvement, automation, standardization, and operational efficiency.
• Partner with business and technology teams to define requirements and implement process enhancements.
• Perform risk assessments and recommend mitigation strategies for identified process gaps.
• Support projects aimed at improving customer experience, reducing costs, strengthening controls, and increasing operational effectiveness.

What You Bring

• Bachelor's degree in Business, Finance, Information Systems, Engineering, Computer Science, or a related field, or equivalent professional experience.
• 3-5 years of experience in business process analysis, process improvement, operations, or project-based environments.
• Experience documenting business processes, identifying gaps, and developing recommendations for improvement.
• Strong analytical and problem-solving skills with exceptional attention to detail.
• Excellent written and verbal communication skills with the ability to work across business and technical teams.
• Experience working within Agile, project management, or continuous improvement environments.
• Knowledge of banking regulations such as BSA, Reg E, Reg CC, Reg DD, or UCC is preferred.
• PMP, CAPM, Lean, Six Sigma, BPM, or related certifications are a plus.

Why Join Us?

• 401(k) Matching Plan
• Medical, Dental & Vision Plans
• Relationship-Driven Process to Find Your Best Fit
• 6 Paid Holidays
• Regular Meetings to Ensure Quality in Your Engagement

About Us:

At Brooksource, relationships are the foundation of everything we do. Since 2000, we’ve built lasting partnerships with clients, consultants, and internal teams to deliver an exceptional experience across every engagement. As a trusted IT and Engineering services provider, Brooksource supports Fortune 500 organizations through Experience-Driven Staffing, Professional Services, and Elevate, our proprietary Workforce Transformation program. Whether you're hiring for software development, cloud computing, cybersecurity, data analytics, or enterprise IT, our customized staffing solutions are designed to align with your company’s unique goals, culture, and technology stack. We offer flexible hiring models, including contract, contract-to-hire, and direct placement to meet your evolving business needs.

We are a certified partner of leading platforms, including Salesforce, AWS, Microsoft, and Google Cloud, enabling us to deliver scalable, end-to-end technology solutions. With a growing national footprint, Brooksource is redefining expectations in IT consulting, engineering services, and technology workforce solutions.

Brooksource is a top consulting and professional services provider specializing in IT and Engineering solutions for Fortune 500 companies and the public sector. It utilizes a national network of over 25,000 consultants, local and national delivery engines, as well as strategic partnerships with industry-leading technology providers to support its customers’ high-impact initiatives.

EEO Statement:

Brooksource is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

Benefits & Perks: Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.

Pay Disclaimer:

The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.