Medical Assistant

Job DescriptionJob Description Job Title: Medical AssistantDepartment: 500Reports To: Nurse Team LeadClassification: Non-ExemptLast Revised: July 2023Position SummaryDeliver patient care as a medical team member providing the most efficient and highest quality of care possible while maintaining compassion for the patient’s needs. Assist with exams and procedures as directed by the provider. Act as a patient advocate.PHI Access and DisclosureIt is the policy of our practice that all providers and staff preserve the integrity and confidentiality of protected health information (PHI) pertaining to our patients. To ensure that staff members have the necessary medical and PHI to provide the highest quality medical care possible, they will have access to the patient’s medical chart, demographic information, and, when necessary financial information. The staff member must sign a Confidentiality Agreement before receiving access to this informationPrimary ResponsibilitiesPatient CareTier 1-3 MAObtain a history of present illness/concerns, obtain HPI and any updatesPerform a review of systems with the patientPrepare patients for examination and/or proceduresTake past medical, family, medication, allergy, and social history and update at eachvisitComplete patient notes, chief complaint, review of systems, scribingexam, scribingassessment, and scribing the treatment plan as outlined by the provider. Input and verify information for MIPS to ensure favorable resultsPerform suture removals, and provide instructions on post-op wound careTake phone calls and return phone messages, triaging patients as necessaryWork faxesin a timely mannerAssistteammates in managing their workload effectively. Offer to help with tasks or assignments when possible. Collaborate with team toidentifyways to distribute workload and delegate as appropriateStay up to date on current best practices and new medicationsAssistpatient to the exam room, bathroom, or mode of transportation as necessaryOther duties as assignedTier 2-3 MAProvide education and support to patients and their families. Help patients make informed decisions surrounding their care and treatment plansInput medications and prescriptions as ordered by the provider. Provide medication education to the patient as appropriateComplete re-fill requestsContact patients with benign/no treatment needed pathology resultsAdminister medication and treatments as ordered by the provider using the Five Rights of Medication AdministrationTier 3 MAContact patients with malignant or pre-malignant pathology results and schedule follow-upsprocedures and appointments.Execute closed loop communication when collaborating with outside providers/specialistsMix and draw up medications including anesthetic, methotrexate, 5-FU, IMSteroidsand others according to clinic policy and provider ordersPerform phototherapy treatments per clinic protocols and as directed by prescribing providerAssist ProvidersTier 1-3 MAAssistthe provider during the examination asrequiredEnter prescriptions as directed by the providerAssistin obtaining prior authorization forspecialtymedicationin accordance withclinic workflowsPrepare surgical supplies and equipment for surgeries and proceduresComplete specimen collection for lab testing, and document accordinglyAssistprovider with biopsies,surgeriesand proceduresPrepare for outreach/satellite clinicsPerform temperature and quality control checks as instructed by CLIA officerComplete all documentation and scribing for patient visits and patient communicationTier 3 MACompleteiPledgedesignee, confirmation, register, and assist in counseling patients as instructed by providerOther DutiesTier 1-3 MAClean and prepare the exam room after each patient visitPrepare instruments for sterilization and utilize autoclave as directed bymanufacturer. Perform weekly and monthly autoclave maintenanceRestockexam, surgical, and treatment areas. Report items that need to be re-orderedKeep all work areas clean and organized, including shared areasEmpty and wipe down trash receptacles, both contaminated and non-contaminatedRemove biohazards/sharps containers from exam rooms following OSHA guidelines for packaging and disposalVacuum and sweep flooring as neededWash, fold and put away laundryPrepare specimens for courier pick up and complete associated logs and documentationAssistwith answering incoming phone calls to the clinicAttend regular staff meetings and provide feedback as needed regarding policies and proceduresAct as a champion of positive change within the clinic. Foster and model the behaviors that reflect and support the desired group culture for the organization. Constructively offer feedback to the clinical team when there is incongruence with behaviors and the desired cultureOther duties as assigned by lead nurseJob QualificationsTier 1-3 MAHigh sch