Patient Services Representative

Pay Range: Targeted pay range of $13.00-$15.91 per hour, depending on experience.


Benefits Eligible: Yes


Work Schedule: Monday - Friday, 8:00 a.m. to 5:00 p.m.


Travel: Not required


For Best Consideration Date: 08/14/2026


Position Introduction:


The University Counseling Center is seeking a friendly, organized, and compassionate Patient Services Representative to serve as the first point of contact for students, faculty, staff, and visitors seeking mental health services. This position plays a vital role in creating a welcoming supportive and confidential environment where every individual feels respected and cared for from the moment they walk through our doors. As a member of our team, you will help ensure the smooth daily operation of the University Counseling Center by providing exceptional customer service, coordination appointments, managing front desk operations, and supporting our clinicians and staff. The ideal candidate is professional, dependable, detail-oriented, and thrives in a fast-paced environment while demonstrating empathy, discretion, and a commitment to student well-being.


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Required Education and Experience:

• High School diploma or GED
• 12 months experience in a customer service role

Hiring Contingent Upon a Background Check: Yes

Norman Campus: If you are selected as a finalist for a position that supports the Norman Campus, you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy .


Why You Belong at the University of Oklahoma: The University of Oklahoma values our community's unique talents, perspectives, and experiences. At OU, we aspire to harness our innovation, creativity, and collaboration for the advancement of people everywhere. You Belong Here!

Equal Employment Opportunity Statement: The University, in compliance with all applicable federal and state laws and regulations, does not discriminate on the basis of race, color, national origin, sex, sexual orientation, marital status, genetic information, gender identity/expression (consistent with applicable law), age (40 or older), religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes but is not limited to admissions, employment, housing, financial aid, and educational services.