Business Operations Lead

Responsibilities Program Management and Operational Support Work with our People Analytics team to compile, track, and analyze workforce data - including headcount metrics/movements, retention, turnover trends, and engagement survey results. Create dashboards and reports to provide actionable insights for various team leads. Assist with department‑level operational processes, including various tax tracking work, project coordination/execution, and resource allocation. Coordinate and manage logistics for key initiatives, including leadership meetings, offsites, and internal communication strategies. Facilitate collaboration and communication across partner teams, ensuring streamlined workflows and effective knowledge sharing. Talent Support and People Ops Partnership Assist in coordinating and executing talent management programs, including onboarding, performance reviews, and development initiatives. Act as a point of contact for employees and managers to address day‑to‑day People‑related inquiries and challenges. Support People Ops partnership activities such as workforce planning, team engagement, and various business initiatives. Research best practices in talent development and provide data‑driven, tailored recommendations to enhance and refine our programs and processes. Serve as a Program Manager for quarterly performance reviews, including managing the process and updating review templates. Create and execute training and documentation as needed. Qualifications Bachelor's degree in a related field (Organizational Development, Business, Finance, Psychology, Human Resources, etc.). 6+ years of experience in talent development, business operations, and/or program management, preferably in a finance or fintech organization. Ability to write Google Apps Scripts or learn to in order to better automate our processes. Strong project management skills, with the ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines. Excellent communication skills, with the ability to effectively communicate complex information to different audiences and stakeholders. Independent self‑starter with a flexible and innovative approach. Strong analytical and problem‑solving skills with the ability to think critically and make sound decisions. Experience in cross‑team project management and collaboration. Annual base salary ranges. Pay (base and bonus) may vary depending on job‑related skills and experience. A sign‑on and discretionary performance bonus may be provided as part of the total compensation package, in addition to company‑paid medical and/or other benefits. New York Pay Range

$70,000 - $90,000 USD

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