Sr. Project Manager

Job TitleSoft Skills:Excellent leadership skillsExcellent customer service with ability to manage customer expectationsExcellent communicator with strong verbal and written skills at all levels of the organizationAbility to easily adapt to different communication and working stylesActive listenerExcellent organizational skillsSelf-starter and quick learnerProven ability to set priorities across a complex program with multiple projects and drive for resultsGood attention to detailsStrong time management skillsExcellent facilitation and collaboration skillsWork effectively with internal and external clients, third party vendors, and senior management (Sr Director and VP levels) in accomplishing project objectivesExercise judgment within broadly defined policies and practices to develop corporate methods, techniquesEvaluate complex situations accurately and identifies viable solutions that create successful outcomes for the customerIn depth knowledge of how to navigate through matrixed organizations to engage teams and get work doneCan establish and maintain effective relationships with business and IT customers to gain their trust and respectAbility to communicate effectively with senior IT and business leadersExperience:In depth understanding of project terminology and methodology3-5 years of experience managing programs with 10+ year Infra & Network project managementAbility to lead multi-function project team through influencing skillsIn depth Risk / Issue / Change Management knowledgeDeveloping executive level PowerPoint presentationsExpert skill using Microsoft Project to drive project execution and manage to critical pathExperience in managing constrained schedules and resources in a rapidly evolving environmentAbility to understand interdependencies and can connect the dots on how one part of a project impacts anotherEvaluate complex situations accurately and identifies viable solutions that create successful outcomes for the customer. Hosting meetings, taking meeting notes, and documenting action itemsAbility to organize complex and/or ambiguous information for project sponsorOrganizing project goals / objectives into major streams of work with specific deliverablesDevelop and maintain "lessons-learned" inputs to the project repository for utilization on future programsWork closely with the Program Executive Sponsor, Operating Committee and Steering Committee to facilitate decisions necessary for delivery and to overcome barriersResolve political, resource, budgeting, change, and legal issues affecting the program.Serves as a mentor/advisor/decision-maker to project managers for the program for issues related to corporate politics, external politics, client relations, governmental regulation, project quality, project risk, and safety.Oversee development of proposals and requests for proposals associated with the program.Interactions:Global implementation effort with multiple Medium to Large Complex projects being managed will typically have:Individual team members from 8-12 cross functional teams and business sectors2-4 Service providers needed to deliver key portions of the solution, which will include infrastructure, applications, and several interdisciplinary teams to support executionServes as the leader of a multi-person project management teamJoint executive program sponsors which requires project manager to gain consensus and set expectationsInvolve multiple technology area with solution design (network circuits, laptop clients, VM server, etc.)Global business customers impacted by program delivery involving multiple sector geographiesOversee global program team activities by influencing cross functional team members without direct line of authority (daily)Effective communication with executive sponsor(s), Sr Director/VP, in customer organization (weekly)Status presentation and Stage Gate approval meeting with Directors and Sr Directors (Monthly)Serve as first level of escalation from Project Managers assigned to programIT Services Suppliers coordination to deliver needed IT Services required for project deliveryWorks with EPMO Portfolio Manager to align on key project artifacts and gains alignment on project governanceSchedule, budget and scope constraints that cause pressure on delivery