Operations Specialist Gas operations

WEC Energy Group is one of the nation’s largest electric generation and distribution and natural gas delivery holding companies, with the operational expertise and financial resources to serve the Midwest’s energy needs safely, reliably and responsibly. Our subsidiaries focus on reliable service, customer satisfaction and shareholder value. Together, we provide energy services to more than 4.5 million customers in Wisconsin, Illinois, Michigan and Minnesota. Our combined assets allow operating efficiencies across 70,600 miles of electric distribution lines, 50,700 miles of natural gas distribution and transmission lines, and 7,100 megawatts of reliable power plant capacity. Our family of companies is committed to delivering world-class reliability and the very best customer care anywhere. Customers are the heart of our business, and we work every day to help grow and support communities where we provide vital energy services. As a Fortune 500 company, we value and develop our employees who are making a difference in a mission that matters. Job Summary The Operations Specialist is responsible for a variety of tasks to support operations for North Shore Gas. They support these functions within an office setting, and the various tasks could include The various tasks may include but are not limited to, monitoring compliance workloads, analyzing data and utilizing reports, creating work orders, requesting permits, fielding calls from customers and field employees, and providing daily support to company and contracted field employees. The Operations Specialist will have knowledge of commonly used concepts, practices, and procedures within a particular area, while under minimal supervision, while relying on experience and judgment to plan and accomplish tasks. Job Responsibilities

• Primary responsibilities include but are not limited to scheduling field crews for operations, initiation and receipt of both customer and field employee calls, calling in JULIE locates, and creating work order packets
• Support occurring within an office setting includes such tasks as data entry, system updating (SharePoint), creation of permit requests, and other administrative tasks
• Data collection from field activities, updating company systems, interfacing with company and contracted field employees, and other administrative tasks
• Collaborates with employees and supervisors to ensure the operational schedule has adequate coverage
• Works across the company functionally to meet internal and external customer needs to help support field operations
• Performs a variety of tasks and assists shop management to complete multiple assignments, projects and campaignsMinimum Qualifications
• High School Diploma, HSED, or GED
• 5 + years Standard computer applications (Word, Excel, PowerPoint, etc.)
• 5 + years Identifying and implementing solutions to problemsPreferred Qualifications
• Bachelor's degree preferred
• Experience with SharePoint, Open-CIS, or PCAD Dispatch
• Experience scheduling field crews
• 1+ year of experience working in an office setting