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Patient Experience Specialist

Northwestern Memorial Hospital

Northwestern Medicine is seeking a Patient Service Representative in Illinois to greet patients, verify identities, and support front desk operations. Responsibilities include check-in/check-out, updating insurance data, and collecting payments, with commitments to service quality. Ideal candidates have a high school diploma and 0–2 years of customer service experience; a bachelor’s degree is a plus. This role emphasizes teamwork, accuracy, and patient-centered communication. #J-18808-Ljbffr

Vacancy posted 19 hours ago
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