Senior Manager Product Portfolio Management & Business Agility
Navy Federal Credit Union
Overview
Lead and oversee the product portfolio management team, driving the identification, development, and delivery of end-to-end technology solutions that align with business objectives and priorities. The Senior Manager is a people leader role, leading and overseeing portfolio management and business agility functions and leading people leaders and individual contributors. Responsible for driving the evolution of lean portfolio management, business agility, and product management practices across the organization to help realize enterprise vision and strategy. Partners closely with business, product, process, and technology leaders to improve strategic sequencing, lending portfolio transparency, prioritization, and delivery effectiveness across complex cross-functional initiatives. Mature lean portfolio management practices by strengthening portfolio governance, strategic decision enablement including trade-offs, and executive transparency. Facilitate the transformation to agile delivery models and enable cross-functional teams to integrate business capabilities. Serves as a strategic partner, fostering collaboration, organizational alignment, operational excellence, and continuous improvement. Act as a key liaison between business units and technology teams, ensuring alignment of product strategy and organizational goals.
Responsibilities
- Advance lean portfolio management practices that improve strategic sequencing, prioritization transparency, and executive decision readiness
- Lead and mature the business agility / agile coaching practice across cross-functional teams
- Drive the evolution of product management practices from project-centric toward product and business capabilities
- Partner with business, product, and technology leaders to align portfolio delivery with organizational outcomes and member value
- Advance organizational portfolio governance and product management maturity through coaching, governance alignment, and operating model improvements
- Lead cross-departmental, multi-functional teams to deliver on product portfolio objectives and business outcomes
- Partner with product owners, business leaders, and senior stakeholders to execute product strategy and drive superior results
- Oversee the development and maintenance of product roadmaps, backlogs, and performance metrics to ensure alignment with business goals
- Cultivate a culture of ownership, collaboration, and continuous improvement within the team and across partner groups
- Manage financial planning, resource allocation, and operational data for the product portfolio, ensuring compliance with organizational standards
- Facilitate the adoption of modern IT practices (eg, Agile, DevOps, Continuous Integration/Deployment) and champion change management initiatives
- Build and maintain strong relationships with stakeholders, including business units, technology teams, and external partners
- Monitor industry trends, innovation efforts, and regulatory changes, communicating relevant information to team members and leadership
- Support strategic planning, information security goals, and enterprise initiatives, ensuring alignment with organizational objectives
- Coach, mentor, and develop team members, supporting succession planning and workforce strategy
- Present findings, recommendations, and progress updates to senior management and key stakeholders
- Ensure effective communication and escalation of risks, impediments, and operational concerns
- Guide and analyze benchmarking, trend analysis, and other input to drive continuous improvement and elevate service performance
- Lead and participate in large, multidisciplinary projects and initiatives, providing consulting expertise and guidance from conceptualization to implementation
- Facilitate alignment and understanding of information technology impact and business decisions across business units
- Identify and recommend opportunities to improve efficiency and process improvement, bringing external perspective and ideas from relevant sources
- Support the marketing and communication strategies to promote new team brand and product portfolio practice
- Ensure compliance with organizational standards, practices, and processes
- Perform supervisory/managerial responsibilities and other duties as assigned
Qualifications
- Bachelor's degree in Information Technology, Business Administration, Finance, or related field (Master's degree preferred)
- Experience leading lean portfolio transformation and/or business product operating model evolution in a large enterprise environment
- Strong understanding of lean portfolio management, product management, business agility, and capability-based planning practices
- Experience influencing organizational change across business and technology organizations
- Demonstrated ability to operate effectively in ambiguous, evolving, and highly matrixed environments
- Proven ability to develop and implement product strategies, roadmaps, and performance metrics
- Experience working directly with technical teams in an agile software development environment
- Strong relationship-building, negotiation, and facilitation skills with internal and external stakeholders
- Advanced analytical, quantitative, and problem-solving skills; ability to use data and metrics to drive decisions
- Effective communicator, able to articulate complex concepts to diverse audiences and influence outcomes
- Experience in financial planning, resource management, and operational oversight
- Demonstrated ability to manage multiple priorities in a fast-paced, dynamic environment
- Knowledge of industry trends, regulatory requirements, and best practices in product and portfolio management
- Experience with change management, process improvement, and adoption of modern IT practices
- Significant experience supervising and leading professional employees
- Ability to articulate leading business issues and trends, including associated technology implications
- Experience in building consensus and delivering processes and frameworks that support alignment between stakeholders across an enterprise
Desired Qualifications
- Knowledge of Navy Federal's functions, philosophy, operations, and organizational objectives
- Relevant certifications (eg, PMP, SAFe, Lean Portfolio Management)
Additional Information
Hours:
- Monday - Friday, 8:00AM - 4:30PM
Location:
- 820 Follin Lane, Vienna, VA 22180
- 5510 Heritage Oaks Drive, Pensacola, FL 32526
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion. * FORTUNE 100 Best Companies to Work For 2026 * Yello and WayUp Top 100 Internship Programs 2025 * Computerworld Best Places to Work in IT 2026 * Most Loved Workplace - America's Top Most Loved Workplaces 2025 * 2025 PEOPLE Companies That Care * Newsweek Most Trustworthy Companies in America 2026 * Military Times 2025 Best for Vets Employers * Forbes 2026 America's Best Large Employers * Forbes 2025 America's Best Employers for New Grads * Forbes 2025 America's Best Employers for Tech Workers * 2025 RippleMatch Campus Forward Award Winner for Overall Excellence * Military.com Top Military Spouse Employers 2025 * 2026 Handshake Early Talent Award * Newsweek America's Greatest Workplaces for Culture, Belonging and Community 2026 From Fortune Magazine. 2026 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune 100 Best Companies to Work For are registered trademarks of Fortune Media IP Limited and are used under license. Fortune Magazine, Fortune Media (USA) Corporation, and its affiliates are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union. Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law. Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at View email address on click.appcast.io or by calling View phone number on click.appcast.io. This team cannot provide any information on job postings or application status. Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site. Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process. Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.$130k - $160k
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