Lead, Medical Assistant (MA)/Licensed Practical Nurse (LPN) - Behavioral Medicine

Jordan Valley Community Health Center

Jordan Valley Community Health Center (JVCHC) is a mission-driven organization dedicated to improving the health of individuals and families in underserved communities. We provide comprehensive healthcare services including primary medical, dental, vision, and behavioral health. Our mission is simple: Improve our community's health through access and relationships. By working collaboratively with partners and continually innovating, JVCHC strives to be a leader in providing essential healthcare for the underserved, ensuring everyone in our community has access to quality healthcare.

Job Summary

MA:

The Medical Assistant will perform administrative and certain clinical duties under the direction of a physician. Administrative duties may include scheduling appointments, maintaining medical records, billing, and coding information for insurance purposes. Clinical duties may include taking and recording vital signs and medical histories, preparing patients for examination, drawing blood, and administering medications as directed by physician.

LPN:

The Licensed Practical Nurse (LPN) performs duties within the scope of practice as defined by the Missouri Nurse Practice Act requiring all nursing care shall be given under the direction of a person licensed by a state regulatory board to prescribe medications and treatments or under the direction of a registered professional nurse, physician, or nurse practitioner. The LPN performs duties for the promotion of health and in the care of persons who are ill, injured, or experiencing alterations in normal health processes.

Key Responsibilities

MA:

• Organizes job functions and work area to be able to effectively complete varied assignments within established time frames.
• Consistently demonstrates ability to respond to changing situations in a flexible manner in order to meet current needs, such as reprioritizing work as necessary.
• Perform medication reconciliation with patients.
• Advise and schedule appropriate follow-up appointments.
• Carries out physician orders accurately, directly, and indirectly.
• Maintain and coordinate communication among patient/significant other, staff, and physician as evidenced within medical record, client, and health care team feedback.
• Effectively communicate patient's changing needs and plans of care among staff members.
• Report patient needs/programs and observations regarding patient's condition to the physician.
• Work collaboratively with other members of the healthcare team in coordination of the patient's care as evidenced by other department feedback.
• Participates in staff development programs.
• Assists patients, family members, or other clients with concern and empathy; respects their confidentiality and privacy and communicate with them in a courteous and respectful manner.
• Answers and refers telephone calls or other inquires to ensure accurate and timely communications as facilitated.
• Assists in the orientation/training of new Team Members.
• Demonstrates flexibility to perform duties wherever volume deems it necessary within the Clinic.
• Consistently evaluates work and determines if further steps are needed to meet client expectations.

LPN:

• Utilize nursing knowledge and skills in the safe implantation of basic preventative, therapeutic, and nursing care of assigned patient as evidenced by documentation and observation of positive patient care outcomes.
• Assists in data collection on the EMR.
• Carries out physician orders accurately, directly, and indirectly.
• Administers medication accurately, observing patient response, as evidenced by documentation in the medical record and lack of negative outcomes.
• Assists in the orientation/training/mentoring of new Team Members.
• Participates in staff development programs.
• Maintain and coordinate communication among patient, staff, and physician as evidenced within medical record, client, and health care team feedback.
• Report patient needs/programs and observations regarding patient's condition to the physician.
• Work collaboratively with other members of the healthcare team in coordination of the patient's care as evidenced by other department feedback.
• Takes direction and initiate actions (cross/additional training) that will allow the assumption of cross-functional duties to ensure seamless patient care.
• Participates in continuing education activities and obtains required contact hours.
• Organizes job functions and work area to be able to effectively complete varied assignments within established time frames.
• Consistently demonstrates ability to take the initiative to make decisions/choices without direct supervision.

Benefits Overview

• Medical and Prescription Drug Coverage: Three comprehensive plan options (Buy-up, Base, and High Deductible) through UnitedHealthcare's Choice Plus network, covering various deductibles and out-of-pocket limits. Includes access to telemedicine services via Teladoc.
• Health Savings Account (HSA): Available for employees in the High Deductible Plan with employer contributions and tax advantages.
• Flexible Spending Account (FSA): Options for both healthcare and dependent care FSAs, allowing pre-tax contributions for qualified expenses.
• Dental and Vision Coverage: Dental insurance through Cigna's DPPO network and vision coverage through EyeMed's Insight network.
• Retirement Plan: Pre-tax and Roth 403(b) retirement plans with a 5% employer match starting after 30 days of employment.
• Life and Disability Insurance: Basic Life and AD&D insurance provided at no cost, with the option to purchase additional coverage. Long-term and short-term disability insurance are also available.
• Employee Assistance Program (EAP): Free confidential support for personal and professional challenges, including counseling and crisis intervention.
• Additional Voluntary Benefits: Options for critical illness, accident, hospital care, and pet insurance through MetLife.
• Pay on Demand Available.

Holidays:

• Nine paid holidays per year.

Health Requirements:

All employees are required to provide proof of vaccination for Flu, Hepatitis B and Tuberculosis (TB) as part of our commitment to maintaining a safe and healthy workplace.

Application Process:

Interested applicants should submit a resume and cover letter through the JVCHC career portal at Careers & Education - Jordan Valley. Applications will be accepted on a rolling basis until the position is filled. Jordan Valley Community Health Center is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Requirements

MA:

Required Qualifications:

• 1-3 years relevant clinical experience or current valid medical assistant credentials.
• Basic Life Support (BLS) required, must obtain within first 90 days of employment.

Preferred Qualifications

• Graduation from a medical assistant program.

LPN:

Required Qualifications:

• Graduation from LPN program and current LPN license.

Preferred Qualifications

• Minimum of one year nursing experience in a Clinic setting.
• Community health nursing experience.