Social Services Director

Job Description

Job Description

EDEN EAST Is a portfolio of skilled nursing on the East Coast. As an industry-leading provider of post-acute care, Eden has been dedicated to changing the way healthcare is delivered. We are passionate about elevating and enhancing our employees as they are the core of the care and love we aim for, cultivating a family-like environment to ensure our residents are treated like family.

Edenbrook Greenwood Hill is looking for a Social Services Director to enrich the lives of our residents.

Responsibilities:

Functioning on behalf of the nursing home residents as assigned, by promoting the general well-being of each resident through the identification of their emotional and psychosocial needs. Will work with staff in developing a means to meet and sustain these needs through interviews, assessments, and the development and execution of a resident-centered care plan.

Duties:

• Provide Social Services oversight completing duties as assigned for the residents
• Work closely with Marketing Director to coordinate referral-to-admission process
• Communicate with insurance companies to obtain prior authorization for admissions; keep record of insurance updates and communicate with departments included in update to ensure it is done timely
• Assist new residents and family members with completion of Admission Paperwork
• Provide information to residents/families in regards to Medicare, Medicaid, and other financial assistance programs available to the resident; assist with completion of Medicaid applications as deemed necessary
• Insure PASRR is completed to state requirements
• Participate in resident assessment – provide background information and social history, as identified in the MDS process, under the RAI manual
• Involve the resident and family members in planning objectives and goals for the resident; develop a written plan of care to work towards meeting identified goals
• Attend and lead Behavior Meetings and monitor Gradual Dose Reductions (GDR) and consent for psychotropic medications according to state regulations
• Complete timely progress notes on each resident
• Have an open-door policy to all residents, family members, and staff to listen to their problems or needs; do effective counseling or referrals to meet their needs
• Report concerns/grievances to the Executive Director and initiate an investigation
• Serve as an advocate for the resident and his/her rights, helping the resident learn assertiveness in communicating their needs, wants, and problems to the appropriate departments and agencies
• Participate in Monthly QAPI Committee meetings.
• Attend Stand-Up meetings daily; care conferences, concerns, etc.
• Initiate and lead the discharge planning process; coordinate with outside resources such as DME, Home Health, Hospice, etc. to ensure a safe transition to home or lower care setting
• Assist in providing in-service education and orientation for employees regarding Resident Rights and social service needs of residents
• All other duties assigned by the Administrator.

Requirements:

• Bachelor’s degree in Social Work or a Bachelor’s degree in a Human Services field including but not limited to Social Services, Sociology, Special Education, Rehabilitation Counseling, and Psychology.
• 2 years of supervisory experience in a healthcare setting
• Experience with LTC for a year
• Able to promote cooperation between social services and other department employees.
• Must be able to be professional over the phone and in person when representing the company.
• Must have excellent communication skills and take pride in his/her performance.
• Ability to write and give clear, concise instructions and remain calm during emergency situation.