Field Service Technician, Commercial

Commercial Field Service TechnicianDo you have a passion for accelerating the world's transition to sustainable energy? As a Commercial Field Service Technician, you will report to the Field Manager and provide diagnostic, troubleshooting, preventive and corrective maintenance services to Tesla's energy products including but not limited to: Commercial solar PV systems, Batteries such as Powerpacks and Megapacks, and Electric vehicle Charging Stations.The Field Energy Operations team is responsible for the ongoing success of Tesla's class leading fleet of energy products. As part of our team, you will be empowered to work across the entire Tesla organization to solve problems and ensure the success of our Commercial Energy field service execution. Working cross-functionally with Field Service Technician and Electrician counterparts, Environment and Operations personnel, Health and Safety, and Field Service Leadership teams, you will leverage your hands-on knowledge and experience to ensure a positive customer experience and exceptional performance of Tesla's Commercial products.ResponsibilitiesPerform required preventive maintenance activities on commercial inverters to maintain warranty coverageRespond to corrective maintenance cases on commercial solar PV, commercial energy storage systems, vehicle charging stations and updating online case logs accuratelyAttend and demonstrate outstanding performance at multiple inverter training schoolsWork closely with members of the Operations Engineering Systems Reliability team to respond to open case directions and provide data where requestedReport writing, where required, to comply with deliverables in commercial O&M contractsRespond to customers' concerns with the performance or functionality of their systemEnsure the vehicle, tooling, electronics, software, and company issued property are well-keptRequirementsElectrical trades experience within troubleshooting power electronics and low voltage controlsPrevious experience working with power/hand tools, electrical equipment, isolation meters and multimetersExperience navigating numerous computer applications and technology independentlyAbility to travel to numerous sites daily and travel up to 2 weeks at a time with short noticeFlexibility to work on weekends and/or overtime along with overnight stay to support Tesla's critical missionMust be able to work at great heights, work in extreme environments, perform prolonged periods of repetitious duties, lift at least 50 pounds frequentlyValid driver's license requiredCompensation & BenefitsBenefitsAlong with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:Medical plans > plan options with $0 payroll deductionFamily-building, fertility, adoption and surrogacy benefitsDental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contributionCompany Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSAHealthcare and Dependent Care Flexible Spending Accounts (FSA)401(k) with employer match, Employee Stock Purchase Plans, and other financial benefitsCompany paid Basic Life, AD&DShort-term and long-term disability insurance (90 day waiting period)Employee Assistance ProgramSick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid HolidaysBack-up childcare and parenting support resourcesVoluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insuranceWeight Loss and Tobacco Cessation ProgramsTesla Babies programCommuter benefitsEmployee discounts and perks programExpected Compensation$23.70 - $35.56/hour + cash and stock awards + benefitsPay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.