Chief of Staff, Operations, Marketing, Advertising & eCommerce

Chief of Staff, Operations, Marketing, Advertising & eCommerce About the Company High-growth DTC digital marketplace scaling toward $500MM+ revenue. Industry Retail Type Privately Held About the Role The Company is seeking a Chief of Staff or Chief Operating Officer to work closely with the CEO and Senior Leadership Team. This pivotal role is focused on amplifying the CEO's and SLT's effectiveness, particularly in the areas of time management, decision-making, and execution. The successful candidate will be a trusted partner, gatekeeper, and execution lead, with a strong background in digital and e-commerce, advertising, and marketing operations. As the company is on a clear path to significant revenue growth, the role is designed for an individual who can seamlessly operate between strategy and action, and who is AI-native and tech-savvy, with experience in tools and environments that are at the forefront of AI technology. Key responsibilities for the Chief of Staff/COO include translating the CEO and Board's vision into actionable plans, driving cross-functional initiatives, and preparing the CEO for various engagements. The ideal candidate will have a proven track record in D2C customer acquisition and retention, e-commerce, performance advertising, and digital marketplace strategies. They should also have a passion for the company's culture, which may include interests in e-learning, online training, sporting goods, health, wellness, fitness, or biohacking. The role requires a professional with 7-12+ years of experience supporting CEOs in fast-scaling SMBs, a strong understanding of GTM and TOMs, and a history of scaling companies with a significant headcount. Board-level confidence, the ability to lead high-impact special projects, and a proactive approach to risk management are essential. Hiring Manager Title CEO Travel Percent Less than 10% Functions Operations Ecommerce Marketing