Ecommerce Account manager

Client Success Account Manager – Full-TimeWe're looking for a Client Success Account Manager to join our team full-time.This role is ideal for someone with hands-on eCommerce experience who genuinely enjoys helping people, building relationships, and supporting entrepreneurs as they work toward their business goals.We're looking for someone who understands the challenges of running an eCommerce business and can use their knowledge and experience to guide, motivate, and support our students.As a Client Success Account Manager, you'll play an important role in ensuring our students feel supported, stay accountable, and continue making progress throughout their journey in our Brand Builders Academy (BBA) program.Be one of the first applicants, read the complete overview of the role below, then send your application for consideration.You don't need to know everything about our program from day one. We'll provide the training, guidance, feedback, and structure you need to succeed in the role.Your Responsibilities Will Include:Supporting students throughout their journey in the BBA programBuilding strong relationships with students and understanding their individual business goalsAnswering questions, providing guidance, and helping students overcome eCommerce-related challengesConducting regular check-ins to monitor student progress and accountabilityHelping students stay engaged, motivated, and on trackIdentifying students who may need additional support and proactively reaching outSharing student feedback, challenges, and opportunities for improvement with the teamContributing to an excellent client experience and helping students achieve meaningful resultsWe're Looking for Someone Who:Currently runs a successful eCommerce business and has hands-on experience in the industryHas strong communication and interpersonal skillsGenuinely enjoys helping people and celebrating their progressIs patient, approachable, and able to explain complex concepts clearlyIs organized, detail-oriented, and consistent with follow-upsTakes initiative and can solve problems independentlyIs proactive, reliable, and professionalIs passionate about eCommerce and helping others succeedIs comfortable working remotely and collaborating with a teamIs interested in growing with us in a long-term, full-time roleWhy Join Us?At Brand Builders Academy, our students' success is our priority. We're building a team of people who care about creating a supportive environment where students feel heard, guided, and motivated to take action. xhqgsiq This is an opportunity to apply your eCommerce experience in a meaningful way, become an important part of our community, make a real impact on entrepreneurs' journeys, and grow alongside our team.