Account Manager

Job Opportunity at Translation ExcellenceTranslation Excellence (TE) is a top-notch language services agency that Nisar Nikzad started back in early 2010. We're really proud to offer a wide array of services in over 250 languages. These include localization, certified translation and interpretation, American Sign Language (ASL), bilingual analysts, equipment for simultaneous interpreting, transcription services, Communication Access Realtime Translation (CART), desktop publishing, foreign language instruction, and cultural competency training. Nisar's story is pretty inspiring. He moved to the U.S. from Afghanistan when he was young and, during his college years, started working with nonprofits helping immigrants and refugees adapt and succeed in the States. He realized how crucial communication is in helping people reach their goals. This led him to freelance translation and interpretation, and eventually, he founded Translation Excellence. It's all about helping people overcome communication and cultural barriers. Since 2010, we've really grown and now we're one of the leading language service agencies in the U.S., serving individuals, corporations, and government agencies. Even though we've expanded nationwide, we've kept our original corporate culture intact. We're all about providing top-notch service, valuing the perspectives, attitudes, and beliefs of our team and clients – they're our main driving force. Over the years, we've fostered a strong sense of family and community within our company, and we extend this approach to our interactions with clients and linguists too.About the role: Interested in joining the forefront of the language services and technology industry? At Translation Excellence (TE), we're not just about languages. We're a dynamic hub where we help top international brands and organizations communicate and operate seamlessly across the globe. If you're excited about finding and implementing solutions that drive efficient and effective operations and sales, then you're looking at the right place. Thinking this sounds great, but haven't worked in the language sector before? No worries! TE is much more than your typical translation agency. We offer a diverse range of services – from interpretation, multicultural and digital marketing, SEO, and website globalization, to multimedia projects, video production, e-learning, training, and legal support services. And guess what? All our services and client partnerships are backed by state-of-the-art software platforms designed to optimize business processes. If you're someone who thrives in an innovative, energetic workplace, and loves the idea of working on diverse projects, TE could be the perfect fit for you!Let's switch gears and talk about you: Are you the kind of person who's ready to dive in and make a real impact? Here at Translation Excellence, we're all about embracing those who are ready to take on challenges headfirst. We're offering a rapid growth path complete with comprehensive training in our services, technology solutions, and workflows. What we really value are strong communicators and relationship builders, individuals who can stay calm under pressure, and take true ownership of their roles, ensuring the success of their clients. Does this resonate with you? If so, we're eager to connect! This exciting opportunity is located at our Aurora, CO office, right near Nine Mile Station at I-225 & S. Parker Rd. Beyond a promising career path, we also host regular social events to foster a vibrant work culture. If you're ready for this journey, we're ready for you. Let's talk!Position Summary: This position is an entry level position, responsible for developing new business relationships and serving as the first level of support to existing clients.Description:Develop prospective clients through several strategies including internet research, trade show lists, referrals, various professional directories and personal investigationFoster and close new clients through referrals, cold calling, networking, and other means (tradeshows, regional organizations, etc.)Responsible for growing new business from existing clients, including working closely with senior leadership to expand current relationships and upsell the TE portfolio.Creatively problem solve to improve current new business development strategyNegotiate rates and deadlines with prospective and current clientsEducate prospective and existing clients regarding the translation process, including TE's rates, justification for turnaround time, and competitors' informationLiaise with production to ensure that all jobs are handled appropriately and with keen attention to detail, resulting in a perfect productConsistently follow up with clients to ensure their satisfaction with delivery, quality and customer serviceUnderstand all industries that TE markets to including industry leaders, current events and any other pertinent dataPerform other special projects or duties when requiredRequirements:Excellent written and verbal English communication skillsMinimum Bachelor's degree or equivalentExcellent problem solving and analytical skillsStrong interpersonal skillsEffective time managementInterest in the Legal industry is a plusRecent grads are welcome to apply!Why consider joining Translation Excellence (TE)? For over 15 years, we've been crafting a culture that thrives on shared ideas and the pursuit of new ventures. At TE, we don't just welcome fresh ideas – we celebrate them. Our dynamic, fast-paced environment ensures that every team member, from interns to the President, is intellectually engaged and growing with the organization. Your voice and contributions here are not just valued – they're essential to the outstanding services we deliver to our clients. But it's not all about work. We understand the importance of a well-rounded life. That's why we offer a comprehensive benefits package, which includes medical, dental, and vision insurance, 401k matching, and a range of TE perks designed to support your lifestyle and well-being. And here's something we're really proud of: at TE, equality isn't just a word, it's our foundation. We provide equal employment opportunities to everyone, regardless of race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other legally protected characteristic. We're committed to creating an inclusive and diverse environment where everyone can thrive.Benefits:Medical insuranceVision insuranceDental insurance401(k)Commuter benefitsProfessional development stipendGenerous vacation packageTravel Opportunities