Field Service Technician
$58.7k - $88.1kEcolab
Want to build a brighter bolder future and cultivate your career Join Ecolabs team and help create a world in which we all thrive.
Our Institutional team enhances customer success in sectors like hospitality foodservice long-term care commercial education and government by focusing on satisfied guests protected reputations and efficient operations. Committed to building lasting relationships we leverage our industry expertise and science-based guidance in cleanliness food safety and public health. Through our collaborative partnerships we empower customers to elevate their service and ensure the highest safety standards.
Ecolab is seeking a Field Service Technician to join our team in the Newark NJ this field-based service role you will deliver consistent high-quality customer program execution through reliable service installations maintenance and issue resolution. You will support customers across Institutional business segments help ensure Ecolab Brand Standards are met and partner with sales and service teams to deliver an enhanced customer experience and measurable customer outcomes.
How Youll Make an Impact:
- Provide service-intensive support to customers across the market including aligned and centralized customers
- Install repair and perform preventive maintenance on warewashing laundry dispensing equipment and related systems
- Complete emergency service requests equipment changeouts and other planned and unplanned work orders reliably and efficiently
- Evaluate account conditions during each visit and proactively take action to help ensure customers meet Ecolab Brand Standards
- Manage equipment parts and inventory to maintain a fully stocked vehicle maximize effectiveness and support first-time fix performance
- Complete accurate and timely documentation for all work performed
- Communicate Ecolabs total value to customers and strengthen customer relationships
- Partner with sales distribution and service teams to improve responsiveness reduce friction and deliver a consistent customer experience
Position Details:
- This is a field-based position and may require travel to the following locations and surrounding areas: Newark Paterson Elizabeth New Brunswick Jersey City NJ
Work Schedule: Wednesday - Saturday OR Sunday - Wednesday consisting of 10-hour shifts. Typical scheduled hours will fall between 10:00 a.m. and 10:00 p.m. local time; however shifts may be scheduled as early as 8:00 a.m. or as late as 12:00 midnight based on business needs.
Whats Unique About This Role:
- Access to best-in-class resources tools and technology
- Thrive in a company that values a culture of safety including top-notch safety training and personal protective equipment
- Paid training where you will develop the technical and customer skills needed to succeed in the role
- Receive a company vehicle for business use
- Build expertise in maintenance troubleshooting installations Ecolab products equipment and customer programs across Institutional business segments
- Work in a team-based operating model with clear role ownership and strong partnership across sales and operations
Minimum Qualifications:
- High School Diploma or equivalent
- 2 years of service-related experience such as maintaining troubleshooting and installing equipment
- Position requires a current and valid Drivers License with no restrictions
- NoImmigration Sponsorship available for this position
- Availability to work overnight shifts and provide emergency call assistance which may occur at night on weekends and over holidays
Physical Requirements of Position :
- Lifting 75 lbs
- Pushing/pulling
- Standing/bending/stooping
- Working in confined spaces
- Distinguishing color (tools may be accommodated)
- Driving a company vehicle as required to perform job duties
Ecolab is committed to providing reasonable accommodation to qualified individuals with a disability.
Preferred Qualifications:
- Associates degree or other advanced education or certifications
- Previous mechanical problem-solving experience such as plumbing electrical HVAC or equipment repair in industries related to foodservice laundry housekeeping hospitality long-term care and/or pool and spa
Whats in it For You:
- Starting on Day 1 : Access to our comprehensive benefits package including medical dental vision matching 401K company-paid pension stock purchase plan paid parental leave select discounted childcare resources and more!
- The opportunity to take on some of the worlds most meaningful challenges helping customers achieve clean water safe food and healthy environments.
- The ability to make an impact and shape your career with a company that is passionate about growth.
- The support of an organization that believes it is vital to include and engage diverse people perspectives and ideas to achieve our best.
About Ecolab:
At Ecolab we prioritize our talent-first philosophy by creating the most capable and diverse team to excel at our nearly three million customer sites. Building on a century of innovation our 48000 associates help deliver comprehensive science-based solutions data-driven insights and world-class service to advance food safety maintain clean and safe environments and optimize water and energy use and improve operational efficiencies and sustainability for customers in the food healthcare life sciences hospitality and industrial markets in more than 170 countries around the world. Our solutions not only enhance operational efficiency but also contribute to sustainability and public health making a positive impact on the world. We are committed to eliminating unnecessary complexities and embracing a beginners mindset continuously seeking new perspectives and innovative solutions to stay ahead in a rapidly changing world.
Annual or Hourly Compensation Range:
The total compensation range for this position is $58700 - $88100 which includes base pay and target incentive based on performance per plan terms. Many factors are taken into consideration when determining compensation such as experience education training geography etc. We comply with all minimum wage and overtime laws.Benefits
Ecolab provides the following benefits: medical dental vision life insurance accident insurance critical illness insurance hospital indemnity insurance auto insurance home insurance pet insurance identity theft protection short-term and long-term disability 401k pension plans retirement health care benefits short-term incentives vacation (12 days) holidays parental leave employee stock purchase plans(Full-Time Associates) discount on day care services and caregiver services adoption assistance group legal services employee assistance program employee discount program and education assistance programon-Site childcare and fitness facilities may be available at select Ecolab locations. Click here for additional benefits information. If you are viewing this posting on a site other than our Ecolab Career website view our benefits at Customer Requirements Notice
To meet customer requirements and comply with local or state regulations applicants for certain customer-facing roles may need to:
- Undergo additional background screens and/or drug/alcohol testing for customer credentialing.
Americans with Disabilities Act (ADA)
Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process please visit the Recruiting Support link in the footer of each page of our career website.
Required Experience:
IC
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