Sales Expert - Leasing Consultant - Grande Oaks At Old Roswell

Sales Expert - Leasing Consultant - Grande Oaks At Old Roswell

Job Category: Community Leasing

Full-Time

On-site

Roswell, GA 30076, USA

Job Details

Description

Leasing & Sales Excellence

• Greet, tour, and build rapport with prospective residents, effectively showcasing apartment features, amenities, and value
• Respond promptly to email, phone, and online inquiries using CRM tools
• Close the sale by overcoming objections, asking for the lease, and delivering a tailored customer experience
• Accurately process applications, leases, renewals, and required documents in compliance with Fair Housing and company policies
• Meet or exceed monthly leasing, conversion, and occupancy goals

Customer Experience & Resident Retention

• Serve as a knowledgeable and friendly point of contact for residents and prospects
• Participate in resident retention efforts, including renewal offers, satisfaction calls, and feedback surveys
• Address concerns with empathy and urgency, partnering with site teams for resolution
• Plan and participate in resident events, outreach, and community engagement initiatives

Marketing & Outreach

• Maintain up-to-date knowledge of current leasing specials, availability, and market comps
• Post and monitor ads across digital platforms
• Deliver outreach marketing to local employers, businesses, and schools
• Ensure all model units, amenities, and tour paths are impeccably maintained and staged daily

Administrative Support

• Maintain accurate leasing files, guest cards, and daily traffic reports
• Follow up with all leads per company-defined cadence
• Support daily office functions including phones, scheduling tours, package handling, and documentation
• Assist with delinquency calls, inspections, renewals, and special projects as assigned

Qualifications

Behaviors

Required

Leader

Inspires teammates to follow them

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Team Player

Works well as a member of a group

Experience

Required

3 years:

Organized, tech-savvy, and capable of multitasking in a busy office

3 years:

Strong interpersonal and communication skillsconfident, upbeat, and professional

3 years:

3+ year of leasing, hospitality, or sales experience preferred (multifamily industry experience is a plus)

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.