Help Desk Technician

Help Desk Technician (Contract-to-Hire) - No C2C Location: McDonough, GA 30253 (On site) Duration: 6-Month Contract-to-Hire Compensation: $28 USD hr Start: ASAP Overview: We’re looking for a reliable, hands‑on Help Desk Technician to support a large‑scale Windows 10 to Windows 11 migration. This is a high‑impact, onsite role where you’ll be responsible for building, deploying, and supporting new machines while ensuring a smooth transition for end users across the organization. What You’ll Be Doing: Build, configure, and deploy new computers (3–4 per day minimum) Support end users transitioning from old machines to new systems Ensure files, applications, and software are properly transferred and functional Install and configure Windows OS and Microsoft Office applications Troubleshoot hardware/software issues and walk users through basic fixes Physically move, set up, and replace equipment as needed Communicate with users across ~17 plant locations nationwide Provide support to a wide range of users (C‑suite, HR, operations, maintenance, etc.) What We’re Looking For: 3+ years of hands‑on IT support / help desk experience Strong experience building and troubleshooting computers Experience with Windows 10 to Windows 11 migrations (or similar) Excellent communication and people skills (you’ll be working with all levels of the business) High reliability and ability to handle volume (200+ machines over a couple months) Comfortable working fully onsite, 5 days/week #J-18808-Ljbffr