National Director of Maintenance, Transportation

National Director of Maintenance, Transportation Address Remote Job Description As one of the largest and fastest-growing transportation and mobility service providers in the country, LAZ delivers innovative, reliable, and customer-first solutions that go far beyond the curb. From campus shuttles and paratransit services to large-scale transit operations, we’re redefining the way people get where they need to go safely, efficiently, and with a human touch. Yes, we’re experts in transportation logistics, but what truly sets us apart is our commitment to people. Our motto says it all: “Parking is our industry. People are our passion.” Whether we’re optimizing shuttle routes, managing complex transit contracts, or enhancing rider experience through technology, our goal is the same: to elevate lives through better mobility. If you’re a transportation leader who thrives on operational excellence, community impact, and building high-performing teams, let’s talk. Work Location: Remote , ability to work multiple shifts, including nights, weekends, and holidays. The Spirit of the Position The National Director of Maintenance, Transportation supports the day‑to‑day execution of LAZ Transportation’s maintenance operations across regions, ensuring safe, efficient, and timely delivery of maintenance services. Reporting to the National Senior Director of Maintenance , this role partners closely with regional teams to drive operational excellence, manage vendor and shop relationships (both LAZ and third‑party), and support high volume, time sensitive maintenance workflows. Serving as the VMS system administrator and a key operational leader, the Director of Maintenance helps translate maintenance strategy into action while upholding the highest standards of safety, service quality, performance, and customer satisfaction. Key Responsibilities Oversee daily maintenance operations for assigned shops and shifts to ensure safe, efficient, and uninterrupted service. Support and provide backup for the annual maintenance budget, aligned with labor hours and planned repairs under the LAZ Transportation preventive maintenance (PM) program. Lead recruitment, screening, and hiring efforts for maintenance personnel. Meet regularly with maintenance staff to ensure proper tools, resources, and understanding of all safety rules, policies, and procedures. Conduct annual performance reviews and professional development evaluations for assigned team members. Prepare and maintain management, operational, and safety reports to assess departmental and individual performance on a monthly or as‑needed basis. Review, approve, and process all invoices and work orders, ensuring accuracy, completeness, and proper documentation of labor, parts, and repair details. Develop, maintain, and ensure compliance with the Vehicle Maintenance System (VMS) for all maintenance activities. Ensure required quotes, warranty repairs, recalls, and product campaigns are completed accurately and within established timelines. Collaborate weekly with internal and external department leaders to address operational concerns, review projects, and evaluate performance. Ensure all maintenance tools, specialized equipment, and resources are available and maintained in good working condition. Enforce compliance with all LAZ Transportation policies, procedures, and safety standards. Maintain full compliance of fleet and facilities to meet or exceed LAZ Transportation standards and regulatory requirements. Monitor vehicles serviced by outside vendors and ensure all repairs are properly recorded in VMS in accordance with company policy. Provide P&L and fleet underwriting support as requested. Perform additional duties as assigned by leadership. Requirements Must have a valid CDL driver’s license or the ability to obtain a CDL. Travel At least 25-50% of travel as needed. Must have current travel documents for international travel. Education High School Diploma or GED. Higher education is preferred. Experience Proven leadership experience in fleet maintenance, transportation, and/or shuttle operations is preferred. Multi‑site and multi‑state oversight experience required. Strong knowledge of preventative maintenance programs, fleet systems, and compliance requirements. Skills Ability to seek improvement and create an environment of idea sharing and creative problem solving. Strong customer service skills and abilities. Ability to be approachable and facilitate coaching conversations with employees and managers. Ability to mitigate and lead others to overcome challenges (Never Ever Give Up Attitude). Excellent teambuilding and interpersonal skills. Ability to work independently and multitask. Ability to communicate professionally and effectively with all levels of the organization. Ability to interpret policies, procedures, and standard business practices. Demonstrates a sense of urgency and timeliness. Physical Demands Ability to lift, push, and pull at least 50 pounds. Willingness to work in the elements – heat, wind, snow, rain, etc. Ability to stand and walk for extended periods of time. Ability bend, stoop, squat, and lift frequently throughout a shift. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with qualified disabilities to perform the essential duties/functions. FLSA Status FLSA Status: Exempt Compensation: This position may be bonus eligible. LAZ also provides additional optional benefits such as: Optional life insurance Paid time off Holiday pay Reimbursement for approved travel expenses LAZ is an equal opportunity employer. We are an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions, and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. We make all employment decisions, including, but not limited to, recruiting, hiring, training, and promoting our employees and administering our personnel policies, without regard to protected characteristics in accordance with applicable federal, state, and local laws and ordinances. We are dedicated to ensuring that all decisions regarding personnel are in accordance with our principles of equal employment opportunity. LAZ Parking participates in E-Verify. #J-18808-Ljbffr