Craftsman

Craftsman

Compensation Details: $22 - $28 per hour

Role Overview

We are seeking a skilled, multi-talented Craftsman to join our team. In this role, you will enjoy the independence, variety, and hands-on problem-solving of a handyperson career, combined with the stability, consistent schedule, and supportive environment of a W-2 employment position. Backed by the trusted national brand of Ace Hardware, our locally owned business provides homeowners and commercial clients throughout Traverse City and surrounding areas with high-quality repairs, maintenance, and light remodeling. If you take pride in your work, love helping people, and want a reliable career where your skills are truly valued, we want to talk to you.

What Success Looks Like

On a day-to-day basis, you will travel to scheduled residential and commercial jobs to complete a variety of small-to-mid-sized home improvement projects. You will assess repair needs, discuss solutions directly with customers, and perform the work efficiently and cleanly. You will also look out for our customers by identifying other potential safety or maintenance issues around their properties and offering to help address them.

Over time, success in this role means becoming a trusted advisor to our clients and an essential part of our team. By delivering consistent, top-quality craftsmanship and excellent customer service, you will build repeat business, earn positive reviews, and help maintain our standing as one of Traverse City's top-rated repair companies. As you grow with us, there are clear opportunities to advance your career into leadership and higher-paying roles within the company.

What We Offer

• Consistent Schedule: Monday through Friday, 8:00 AM to 5:00 PM. No weekends or late nights.

• Competitive Compensation: Very competitive pay, performance-based bonuses, and paid time off.

• Financial Security: W-2 status with a 401(k) retirement plan and company matching.

• Independence & Support: The flexibility of working independently in the field, backed by an organized office team that handles scheduling and customer service.

• Equipment & Support: Company vehicle and tool allowances provided.

• Great Culture: A positive, professional, and collaborative work environment where your contributions are celebrated.

Position Requirements

Must-Haves:

• A strong overall knowledge of multiple trades, including carpentry, drywall repair, basic plumbing, tile, and basic electrical work.

• Excellent troubleshooting and problem-solving skills, with the ability to assess an issue and resolve it promptly and professionally.

• Strong communication skills, with the ability to explain technical repairs clearly to homeowners, property managers, and office staff.

• A presentable, professional appearance and a customer-first attitude.

• Your own set of basic tools, along with the knowledge of which tools are required for specific tasks.

• A valid driver's license and a clean driving record.

Nice-to-Haves:

• Prior experience working in residential remodeling or professional home maintenance.

• Experience in estimating jobs or discussing additional service options directly with customers.

Join Our Team

If you are a dependable, highly motivated professional who takes pride in your craft and enjoys working with a supportive, winning team, we would love to hear from you. Apply today to take the next step in your career!