Front Desk Sales Associate

Benefits:

An environment where diversity is celebrated

A positive, empathetic, and supportive team and company

Team member discounts

Aesthetically inspiring work environment

401(k)

401(k) matching

Flexible schedule

Free uniforms

Join The NOW Massage Minneapolis North Loop!

The NOW Minneapolis North Loop is a brand-new, locally owned massage boutique in the heart of the North Loop in Minneapolis. Join us as a Founding Team Member. This is a unique opportunity to be a part of a health and wellness industry-redefining business in Minneapolis!

Schedule/Expected work hours:

• Ability to work flexible hours, including evenings, weekends, holidays

Job Summary:

The Experience Guide (aka Front Desk Sales Associate) is responsible for the guest experience, selling enhancements and memberships, maintaining the reception area, and ensuring the seamless daily operations of boutique. This includes, but is not limited to, the greeting and assisting of guests regarding services and products, booking appointments, promoting memberships, customizing the guest’s massage, and handling payment for services performed.

Embrace a culture that promotes The NOW brand truths – LIVE IN THE NOW, KINDNESS IS MAGIC, CARE FOR THOSE WHO CARE FOR OTHERS, AUTHENTICITY ALWAYS

Responsibilities:

● Provide top level service for guests and team members.

● Actively drive sales: membership, enhancements, gift cards and retail.

● Accurately and effectively book, edit and cancel massage appointments.

● Open/close boutique each day according to standard operating procedures.

● Resolve guest issues.

● Ensure guest areas are maintained to standard.

● Maintain a positive attitude and contribute toward a healthy & happy workplace.

● Collaborate with leadership team to ensure best practices and foster innovation.

Qualifications:

● Sales and service-related experience

● Ability to be efficient and detail-oriented in a fast-paced environment.

● Must have enthusiasm and possess excellent guest service skills.

● Strong communication skills including actively listening, empathizing, and being the subject matter expert for all things The NOW

● Enjoy working with people and possess a friendly and outgoing personality.

● Possess problem solving and troubleshooting skills.

● Must be a team player.

Brand Truths

LIVE IN THE NOW

Be Present. Take time to recharge and reconnect within.

KINDNESS IS MAGIC

Positive energy always. Create a circle of warmth and compassion from welcoming guests to giving back to your community.

CARE FOR THOSE WHO CARE FOR OTHERS

Foster an environment where team members feel valued, recognized, and rewarded.

AUTHENTICITY ALWAYS

Open and transparent communication with our inner circle and guests.

This franchise is independently owned and operated by a franchise owner. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to The NOW Massage Corporate.