DEALERSHIP CONCIERGE

Honda of Pasadena is looking to fill and immediate position for our Dealership Concierge position. We are a high volume dealership that is currently undergoing a remodel and it is important to make sure our customers know where to go, where to park and how to find their service, sales and parts associates.

Duties and Responsibilities: (including but not limited to)

• Greets every guest as they arrive to the dealership
• Utilizes proper safety instructions during construction.
• Personally escorts guests throughout the dealership, opens doors and offers coffee.
• Responds to guest inquiries and concerns promptly with courtesy.
• Confirm which department the customer is looking for and assist them with finding the proper dealership associates.
• Check to confirm if service guests have an apportionment or if they’re trying to get service as a walk in.
• Check off appointments as they arrive and point them towards the service drive.
• Immediately report any accidents to manager on duty.
• Ability to demonstrate professionalism, with effective communication and interpersonal skills.
• Maintains safe, clean and neat work environment by following standards and procedures.
• Routinely check the coffee area in service to make sure that the customers still have coffee and that the coffee area is is clean and presentable.
• Performs other duties as assigned.

Qualification and Requirements:

• High School Diploma/ GED or equivalent experience.
• Must be able to work legally in the United States.
• Must pass background and drug screenings.
• Ability to demonstrate professionalism, with excellent communication and interpersonal skills.
• Passion for customer service and attention to detail.

Pay and Benefits: 

• $14.25 per hour
• Health Benefits (including Dental and Vision)
• Paid time off