Case Manager

Case Manager – Youth Behavioral Health

Location: Bartlett, TN

Job Type: Full-Time | Monday–Friday

Pay: $44,000 - $46,000 per year based on experience

Schedule: Primarily weekdays with flexibility for program needs

About Youth Opportunity & Bartlett Primary Assessment Center

Youth Opportunity is a nationally recognized leader in residential and behavioral health treatment for at-risk youth. Bartlett Primary Assessment Center in Bartlett, Tennessee is a short-term, trauma-informed assessment facility serving youth in need of stabilization and behavioral evaluation.

Youth typically remain in care for approximately 30 days, during which they receive structured intake, education, multidisciplinary assessment, and life skills programming. Small group settings support emotional safety, initial stabilization, and planning for an appropriate subsequent placement.

Benefits

• Medical, dental, and vision insurance
• 401(k) with up to 4% employer match with immediate vesting
• Paid time off (PTO) and holidays – Earn 4 hours of PTO every pay period
• Free RX delivery on most medications
• Tuition reimbursement and professional development
• Robust Employee Assistance Program
• Supportive, mission-driven work environment

About the Role

As a Case Manager, you will work under the clinical supervision of a licensed mental health professional to deliver case management services for youth in care. You will coordinate treatment activities, facilitate communication between stakeholders, and help youth and families prepare for successful reintegration into their communities.

Key Responsibilities

• Provide case management services, including communication with youth, families, and Juvenile Probation Officers
• Complete or coordinate required mental health and substance abuse assessments
• Develop and update treatment plans, aftercare plans, performance summaries, and discharge summaries
• Support data collection for post-release tracking and outcomes
• Serve as liaison between the program, DJJ, families, and external agencies
• Prepare families for visitation, home leave, aftercare, and group/family meetings
• Connect youth and families to appropriate community resources
• Participate in internal audits and reviews to ensure policy compliance

Qualifications

• Required: Bachelor's degree in counseling, social work, psychology, rehabilitation, or related human services field
• Valid driver's license and ability to pass background checks
• Emotionally and physically able to engage in youth activities and program duties
• Preferred: Two years of experience working with youth with emotional or substance use challenges
• Experience in juvenile justice, Medicaid-funded environments, or group facilitation
• Familiarity with treatment planning, case documentation, and family engagement strategies

Youth Opportunity is an Equal Opportunity Employer.