Business Technology Solutions Consultant R&D

ZS Business Technology Solutions Consultant

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you'll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client-first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life-changing impact to ZS.

What You'll Do:

• Lead the architecture and delivery of AI-driven solutions, from proof-of-concept through production deployment
• Own technical decision-making around model selection, scalability, cost optimization, and performance trade-offs
• Guide teams on AI solution design patterns, including batch vs. real-time inference, model orchestration, and integration with enterprise systems
• Partner with clients to translate business problems into actionable AI use cases and measurable outcomes
• Design, build, and deploy production-grade AI/ML solutions to solve complex R&D and life-sciences problems
• Develop and maintain end-to-end AI pipelines, including data ingestion, feature engineering, model training, evaluation, deployment, and monitoring
• Implement generative AI and agentic AI solutions, including orchestration frameworks, prompt engineering, and model integration into enterprise workflows
• Collaborate with data engineering and cloud teams to operationalize AI models at scale
• Apply software engineering best practices (versioning, testing, CI/CD) to AI systems
• Monitor model performance, data drift, and reliability; iterate based on real-world usage and feedback
• Lead end to end projects using cloud technologies to solve complex business problems
• Provide technology expertise to maximize value for clients and project teams
• Drive strong delivery methodology to ensure projects are delivered on time, within budget and to client's satisfaction
• Ensure technology solutions are scalable, resilient, and optimized for performance and cost
• Lead, coach and mentor project team members for continuous learning and professional growth
• Demonstrate expertise, facilitation, and strong interpersonal skills in internal and client interactions
• Collaborate with ZS experts to drive innovation and minimize project risks
• Work globally with team members to ensure a smooth project delivery
• Bring structure to unstructured work for developing business cases with clients
• Assist ZS Leadership with business case development, innovation, thought leadership and team initiatives

What You'll Bring:

• Bachelor's or Master's degree in Business Analytics, Computer Science, MIS, MBA, or a related field with academic excellence
• 5+ years of consulting experience in leading large-scale technology implementations
• 3+ years of working on R&D technology projects including large-scale clinical transformation programs
• Demonstrated experience building and deploying AI solutions in production environments
• Strong proficiency in Python and modern AI/ML libraries (e.g., PyTorch, TensorFlow, scikit-learn, LangChain-type frameworks)
• Hands-on experience operationalizing AI on AWS/Azure/GCP (model hosting, pipelines, monitoring)
• Deep knowledge of R&D business processes enhancements based on experience/best practices, business knowledge, and gaps in current vs. future state in one or more of the following R&D domains: Clinical, Quality, Regulatory, and/or Safety
• Experience in implementing Agentic AI solutions, preferred to have formal education or certifications in AI & ML courses
• Strong communication skills to convey technical concepts to diverse audiences
• Significant supervisory, coaching, and hands on project management skills
• Extensive experience with major cloud platforms like AWS, Azure and GCP
• Deep knowledge of enterprise data management, advanced analytics, process automation, and application development
• Familiarity with industry- standard products and platforms such as Snowflake, Databricks, Redshift, Salesforce, Power BI, Cloud.
• Experience in delivering projects using agile methodologies
• Fluency in English
• Client-first mentality
• Intense work ethic
• Collaborative spirit and problem-solving approach

Additional Skills:

• Capable of managing a virtual global team for the timely delivery of multiple projects
• Experienced in analyzing and troubleshooting interactions between databases, operating systems, and applications
• Willingness to travel to global offices as required to collaborate with clients and internal project teams

How You'll Grow:

• Cross-functional skills development & custom learning pathways
• Milestone training programs aligned to career progression opportunities
• Internal mobility paths that empower growth via s-curves, individual contribution and role expansions

Hybrid working model:

We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.

Perks & Benefits:

At ZS, your growth matters. We offer a comprehensive total rewards package that supports your health and well-being, financial future, time away, and professional development. With robust skills-building programs, multiple career progression paths, internal mobility, and a deeply collaborative culture, you'll have the opportunity to do meaningful work, expand your capabilities, and thrive as part of a global community.

Travel:

Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.

Considering applying?

At ZS, we honor the visible and invisible elements of our identities, personal experiences, and belief systems—the ones that comprise us as individuals, shape who we are, and make us unique. We believe your personal interests, identities, and desire to learn are integral to your success here. We are committed to building a team that reflects a broad variety of backgrounds, perspectives, and experiences. Learn more about our inclusion and belonging efforts and the networks ZS supports to assist our ZSers in cultivating community spaces and obtaining the resources they need to thrive.

If you're eager to grow, contribute, and bring your unique self to our work, we encourage you to apply. ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law. To complete your application: Candidates must possess or be able to obtain work authorization for their intended country of employment. An on-line application, including a full set of transcripts (official or unofficial), is required to be considered. NO AGENCY CALLS, PLEASE. Find Out More At: