Business Process Transformation Leader

Job Description

Job Description

Summary

The Business Process Transformation Leader is responsible for leading company-wide process transformation initiatives across FET's end-to-end operations, with particular focus on the order-to-cash value stream, from demand planning, through procurement, manufacturing, shipping, invoicing, and customer delivery.

This is a highly visible, hands-on leadership role that works directly with business leaders and functional teams to understand how work is performed today, identify root causes and improvement opportunities, and lead the implementation of practical, scalable solutions. The role will move beyond recommendations by getting into the details of workflows, systems, responsibilities, and execution to drive adoption and measurable results.

With sponsorship from senior leadership, this leader will influence across functions, balance transformation priorities with day-to-day business requirements, and establish standardized ways of working that improve efficiency, accountability, visibility, and the customer experience. This role offers a meaningful opportunity to shape how FET operates and to build broad exposure across the company.

Job Duties/Responsibilities

• Lead FET-wide business process transformation initiatives across commercial, supply chain, manufacturing, operations, finance, customer service, and IT, with emphasis on improving the complete order-to-cash cycle.
• Partner directly with business leaders and functional teams to document current-state processes, identify pain points, system constraints, handoff gaps, and operational inefficiencies, and define clear future-state requirements.
• Provide direction and drive execution of improvement initiatives from concept through implementation, ensuring solutions are practical, scalable, adopted by the business, and sustained over time.
• Influence leaders and stakeholders across the organization to align priorities, challenge existing practices, remove barriers, and maintain momentum on transformation commitments.
• Drive functional teams to identify root causes and implement solutions rather than serving solely in an advisory or recommendation-based capacity.
• Create and maintain standard work for key business processes, including clear roles, handoffs, decision rights, controls, and performance expectations across each point of the value stream.
• Ensure employees and process owners understand their responsibilities and are equipped to execute standardized processes consistently.
• Lead cross-functional workshops, value-stream and process-mapping sessions, problem-solving activities, and change-management efforts.
• Partner with IT to improve Microsoft Dynamics 365 Business Central (BC) utilization, streamline workflows, strengthen data and process discipline, and identify opportunities for automation and digital transformation.
• Establish process governance, performance metrics, review routines, and accountability mechanisms to measure results and sustain improvements.
• Balance transformation initiatives with day-to-day operating requirements, working with senior leadership and Corporate Operations to sequence priorities and minimize business disruption.
• Track and communicate progress, risks, decisions, and measurable outcomes to senior leadership and key stakeholders.

Skills/Knowledge

• Demonstrated success leading cross-functional process improvements and driving implementation across multiple business functions.
• Strong understanding of order management, procurement, manufacturing, inventory, logistics, invoicing, and customer fulfillment processes.
• Strong ERP and business-systems background, including experience translating operational needs into technology-enabled process improvements.
• Experience partnering closely with IT teams, system owners, business leaders, and front-line process users.
• Proven ability to influence without direct authority, challenge constructively, facilitate decisions, and drive accountability across organizational levels.
• Strong process-mapping, problem-solving, communication, change-management, and project-execution skills.
• Experience with Microsoft Dynamics 365 Business Central (BC) is preferred.
• Lean, Six Sigma, value-stream mapping, or other continuous-improvement training or certification is preferred.
  Experience supporting transformation within a multi-site manufacturing or industrial environment is preferred.

Education & Experience

• Bachelor's degree in Business, Industrial Engineering, Supply Chain, Information Systems, Operations Management, or a related field.
• 7+ years of progressive experience in business transformation, operational excellence, supply chain, manufacturing, ERP implementation, business systems, or related roles.

About FET
FET (Forum Energy Technologies, Inc.) is a global company, serving the crude oil, natural gas, and renewable energy industries. FET is headquartered in Houston, TX with quality manufacturing, efficient distribution, and service facilities conveniently located to support the major energy-producing regions of the world. Forum’s products and services range from the underwater reservoir to the refinery, from the sea floor to the above ground transportation line. We pride ourselves on giving you a comprehensive offering of solutions to maximize your operations and improve your bottom line. Our customers are our partners and we work with them to solve their ever-changing challenges.

FET is an Equal Opportunity Employer. FET does not discriminate on the basis of race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected under federal, state, or local law. All employment decisions and practices at FET are subject to the foregoing non-discrimination provisions and are based solely on merit, competence, performance, and business needs at the time.

FET participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. FET participa en E-Verify y proporcionará al gobierno federal la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los EE.UU..

As part of our hiring process, we may use technology, including AI-enabled tools, to help review and assess applications based on job-related criteria. All hiring decisions are made by our recruitment team and hiring managers.